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Diehl Honda of Massillon - Service Center

Massillon, OH

4.8
418 Reviews

418 Reviews of Diehl Honda of Massillon - Service Center

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February 09, 2025

Paul Windemuth, was very professional and friendly. Recall service was performed in a timely manner and explained very well to me. More

by GOEBELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Windemuth
February 07, 2025

Staff was very nice and friendly. Told me it would be about 1 1/2 and they were right on. More

by norma_hupp
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Everything was good. We like the car. Experience was good. The whole process went pretty smooth and pleasant. More

by krivokuca.milos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
February 03, 2025

I was able to get in and out. Staff was helpful and friendly. Thank you More

by stgreene.stg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Very friendly and very helpful dealership that tries very hard to take good care of you. More

by JEFFKSR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
January 31, 2025

2 hours for a oil change is not something I would ever expect not sure how many people work there but maybe they need more More

by joshohara0228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who my rep was
January 30, 2025

Service department at the Honda garage was very courteous and informative. The kind of experience that seems rare these days. Will definitely return for future service as needed. Great job! More

by batekene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Service advisor and technicians were very informative and helpful. Very good at keeping us informed of the progress More

by tmbigrigg
Recommend Dealer
Yes
Employees Worked With
Lindsay
January 27, 2025

Lindsay Ujcich was wonderful! She explained everything and followed up on an extra concern that I had. In addition, she was quick to schedule another appointment for a long-awaite More

by bobnag50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Ujcich
January 27, 2025

Paul and the others do a great job I look forward to getting my pilot serviced to say hello to all 😀 More

by sjackson74255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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