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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
322 Reviews

322 Reviews of Diehl Honda of Massillon - Service Center

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November 13, 2024

I’ve always had positive experiences with Diehl and Waikem dealerships. More words for the robot. This word limit is irritating. More

by michael.schwing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know. None of these.
November 13, 2024

The service was on time, quick and they were upfront with what needed done and cost. More

by barbara_rucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Very service oriented. At least at this dealership they only repaired what needed repair and didn’t try adding new parts. I like how they let me know that my tires are good More

by dannewob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
November 11, 2024

Scheduled oil change and waited until completion. I was very pleased with all aspects of this appointment. More

by aartimez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Paul Windemuth was my contact person, very kind and helpful. Kept me abreast of what to expect. Car was repaired in a timely fashion and is running beautifully. More

by gearjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul windemuth
November 09, 2024

Very informative, kept me updated. Was honest about what my problem was and needed more time to figure out. More

by BTWC77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
1.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

I'm satisfied with the Diehl dealership. Everyone I talked to was friendly and courteous. More

by smtasseff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
There are too many to list that I would leave someone out.
November 07, 2024

Lindsay Ujcich and Adam Schaefer provided superior service just before closing on a friday with Massillon/Mckinley weekend looming. They understood that I needed urgent help and cared for me in spite More

by integralj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diehl staff
November 07, 2024

Everyone at Diehl Honda of Massillon was very polite. I am very satisfied with the service they provided to me after delivery of the vehicle I purchased from the dealership. More

by Karj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Service Manager
November 07, 2024

Everyone's super nice and polite, explains everything to you, and they got me in really quickly More

by hannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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