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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
326 Reviews

326 Reviews of Diehl Honda of Massillon - Service Center

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May 21, 2024

Very good communication, fast and efficient. Great service. Great experience! Thank you for getting me back on the road! More

by pjsimmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Did what the service request was for, but didn't address additional concerns I had when I brought my. car in More

by asandy36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not work with employee above
May 21, 2024

I didn't have an appointment, but they were able to fit me in and fix my car even though it was clear they were busy. I was on my way in no time. :) More

by randiLEEbeers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

The service person was ready and took care of the issue very quickly. They checked me in and performed the service almost before I sat down. Very courteous and VERY prompt. More

by rekirchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

We have been very happy with the Deihl dealership since changing over from Waikem. Keep up the good work! More

by lrusko9399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
May 21, 2024

Duane, our salesman, was very helpful. He also helped when I was having an issue. Service center took care of my issue timely. More

by debtoth60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

I’ve never experienced anything with the dealership other than service and it’s been very good More

by Faeto4978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service department
May 20, 2024

Everyone was great! Very friendly and informative. They finished my pilot early. Great experience. Thank you More

by legerrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Great service with pleasant personnel. The waiting area was comfortable . I always get my car service done at Diehl More

by mailme8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Service department was concise and clear and made sure they answered any questions I had about anything! More

by jcollins2357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ross
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