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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
326 Reviews

326 Reviews of Diehl Honda of Massillon - Service Center

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May 31, 2024

My appointment time was met without delay and I was informed every step of the way. I couldn’t ask for better treatment. More

by treddingjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Service was good. Staff was friendly and helpful and answered any questions or concerns that I had More

by nicoco711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Pulled in told them what we needed and 15 min later done,very accommodating..we we’ll return. More

by Dpappas66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

We’ve been dealing with Paul since we purchased our Honda Pilot and we keep coming back because of him. He is always polite, smiling and caring. Always enjoy catching up with him when I stop in for service. More

by amisenogle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Windermuth
May 27, 2024

I have utilized this service dept. for many, many years and the work is always done to my satisfaction. I plan on continue using your services in the future and would like to send a sp More

by blac247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia B.
May 25, 2024

voicemail estimate was $89. 95, final bill was $202.32! Reports tell me I need additional service that I don't really need yet. On the plus side, they did take my car in right a More

by gmjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

The service was efficient, courteous, and time/cost effective. Thank you for a great experience! More

by koonykix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

It was quick and easy with online booking . They where very friendly and helpful with my oil change. More

by m_blosfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Key was in someHadone else vehocle! !!!!!!!!!!!!!!!!!!!!!!!!!!~ Had to wai t ten minutes or more to get our keys!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

by kamelfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Clean and efficient. New technology for owners to see work being completed is great for us More

by lazijoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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