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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
326 Reviews

326 Reviews of Diehl Honda of Massillon - Service Center

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June 10, 2024

I was told one price and charged another, I did not receive an itemized receipt even after asking multiple time how much items where costing. More

by Noname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alicia
June 10, 2024

The service was the best I have ever received. Service advisor was super friendly, helpful, and knowledgeable. Technicians did an excellent job, and prices were very reasonable. Honda has alway More

by jkkeener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey was my service advisor. She was the most friendly and helpful service advisor I have ever had, perfect 10/10!
June 08, 2024

The service was excellent and so was the representative. I will continue to have my CRV serviced here. More

by 22marita60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Ujcich
June 07, 2024

Service providers were very nice. Got my oil change and was in and out very fast! More

by lunaamato777
Recommend Dealer
Yes
Employees Worked With
Lindsay Ujcich
June 07, 2024

I was pleased that your service department was able to take care of my problem promptly. This will cause me to consider having all my service needs done by Diehl. More

by dennisr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
arron tice
June 05, 2024

I have received great service, from purchasing the vehicle to the service I recently had done for my oil change. More

by nicole.oblisk.savage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I cannot remember her name, but the woman that checked me in for my oil change gets 5 stars as well.
June 04, 2024

Staff is really nice. They service is spot on and I appreciate their 100% honesty. More

by chris lee palso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
NaShawn Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Alicia took excellent care of our service needs as always. Got the vehicle scheduled quickly and the service team figured out the problem and got the vehicle fixed More

by Greg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Bongini
June 01, 2024

I love the staff here. Everyone is so helpful and they really want you to be happy with the service you receive. More

by ckisik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt
May 31, 2024

Everyone was so nice and helpful. I would have no problem recommending them to anyone. More

by mhuberty0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the service department.
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