Diehl Honda of Massillon - Service Center

Quick and polite service. I appreciate seeing that both the sales and service sides are dependable, honest and treat their customers with respect. I look forward to many yea I appreciate seeing that both the sales and service sides are dependable, honest and treat their customers with respect. I look forward to many years of owning my new(er) Honda and even though it is a 45 minute drive to Massillon from where I live, I will gladly take my car to Diehl to get the service. More

I had a key fob issue and Diehl resolved the problem. They took care of it promptly They took care of it promptly More

They have always taken good care of my cars, I never go anywhere else Paul Windemuth is the best! anywhere else Paul Windemuth is the best! More

I came to Honda after another car repair shop was unable to fix my car after several trips. Paul took excellent care of me understanding my car needs, making valuable recommendations on repairs, and empathi to fix my car after several trips. Paul took excellent care of me understanding my car needs, making valuable recommendations on repairs, and empathizing with me every step of the way. I also spent a few weeks coming back to Honda due to the need for ordering more parts and Paul went out of his way to make me feel welcomed each time. You gained a loyal customer due to Paul’s excellent customer service! Thank you and give that man a raise! More

Paul is a good guy! He is always on top of things love dealing with him! He is always on top of things love dealing with him! More

The service I received was excellent. Since my car was going to stay overnight, I was driven home by one of the employees. Since my car was going to stay overnight, I was driven home by one of the employees. More

I’ve been to this Honda several times and I highly recommend them! They are always so kind and helpful! recommend them! They are always so kind and helpful! More

Could not believe a bill for $85:00 for oil filter and change.I’ll call ar the next time. change.I’ll call ar the next time. More

I would like to thank Aaron Tice for his dedication to his Customer, his communication and Customer service through the process was very good. Thank you again Aaron for taking care of my 2023 CR-V. his Customer, his communication and Customer service through the process was very good. Thank you again Aaron for taking care of my 2023 CR-V. More

Disappointed that I scheduled my service for recalls a month in advance and took my truck in and dropped it off and wasn’t informed until after I left that the parts were not in. A phone call prior to thi month in advance and took my truck in and dropped it off and wasn’t informed until after I left that the parts were not in. A phone call prior to this would of saved me a lot of hassle. More