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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
327 Reviews

327 Reviews of Diehl Honda of Massillon - Service Center

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August 06, 2024

Great customer service! Had my oil change and wipers replaced within a half hour! Thanks More

by mabri2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul service dept!
August 06, 2024

Paul explained everything and was very polite. Excellent service and even informed me about a recall that could be taken care of while I was there. More

by ptomassetti35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
August 06, 2024

Lindsey is good, but priced too high and did not check my brakes.. i really wanted my brakes checked---original brakes. More

by melchiz7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
August 05, 2024

Oil change no problem as my vehicle is a 2024. . Everything went as expected for maintenance on a new car.. More

by JHODINKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Diehl Honda did a great job when I came in to get my vehicle serviced More

by mrowe4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katrina Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Excellent service! Was able to get an appointment for an oil change quickly and only waited 30 minutes! More

by frazeela9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Paul came to my car last Friday. I went inside while checked all the would would be service. The car was serviced in a timely manner. Paid my bill and was on my way. I really appreci More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service , and the lady in the finance dept. both know their jobs and customer service!
August 05, 2024

First time there and it was a nice experience. Had an oil change which was done so quickly. Very happy with the service. More

by luly365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
August 03, 2024

Everything went smoothly and employees were super nice! Replaced my tail light quickly and had me on my way! Great dealership to deal with! More

by sky42500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Blair, Paul?
August 03, 2024

Great service. Ease of making an appointment. On time as promised. Friendly receptionists in service area. More

by musicman.carlyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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