Diehl Honda of Massillon - Service Center

Excellent service. Short wait in comfortable waiting area. I recommend Diehl’s for your vehicle and service needs. Short wait in comfortable waiting area. I recommend Diehl’s for your vehicle and service needs. More

The dealership was clean and efficient . I waited for my car on the premises and it wasn't long before it was ready . I waited for my car on the premises and it wasn't long before it was ready . More

Great place to have your car serviced. . I feel they are dependable and people I can trust. . I feel they are dependable and people I can trust. More

It has gotten very expensive for us as retirees. Said I could not use coupon due to not needing a tire rotation. That was not noted and I just got new tires so it was not needed. Said I could not use coupon due to not needing a tire rotation. That was not noted and I just got new tires so it was not needed. More

I can't say enough good things about the service at Diehl Honda of Massillon, especially my service advisor, Alicia Bongini. She has consistently gone above and beyond to help me out, even when she didn’t ha Honda of Massillon, especially my service advisor, Alicia Bongini. She has consistently gone above and beyond to help me out, even when she didn’t have to. Alicia is a true advocate for her customers, and she has fought with my extended warranty company on my behalf multiple times—and won every time! Her dedication and expertise are unmatched, and I feel incredibly fortunate to have her as my advisor. I highly recommend Alicia and Diehl Honda to anyone looking for top-notch service. I couldn't ask for a better experience! More

It was easy to schedule an appointment, the service people were knowledgeable, quick and friendly. people were knowledgeable, quick and friendly. More

I always over the customer service I get when I come there. Very friendly staff. there. Very friendly staff. More

Oil change in & out, only annoyance was needing to have 15 words for this review 15 words for this review More

From the sales lady, finance guy, parts guy, sales manager ... our experience was great. Our questions were answered clearly, they listened to what we wanted and didn't try to 'push' anything. This is manager ... our experience was great. Our questions were answered clearly, they listened to what we wanted and didn't try to 'push' anything. This is the second Honda vehicle we have purchased, one from the previous dealership owner and one from the current owner. I would recommend this Honda dealer to friends/family .. in fact, I have! More

Great friendly service and they fit me in when I showed up without an appointment. up without an appointment. More