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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
327 Reviews

327 Reviews of Diehl Honda of Massillon - Service Center

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August 28, 2024

Got a quick appointment and I arrived on time and was out of there in about 30 minutes which is what I wanted -- fast service. Thanks More

by melchiz7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
August 27, 2024

Did not realize I needed an appointment for quick oil change. They worked me in because they were not busy. The only problem I had was a black grease hand print on my white hood and grease on my left rea More

by sandydaveo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know her name
August 26, 2024

Good job, no problems, your new owner seems to be running things smoothly. I don't like surveys! Too many questions! More

by glennroark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

The woman that checked me in and went over the services was extremely friendly and personable. Nice waiting area. Only complaint is that prices keep going up and it’s getting out of my price range for a si More

by jng818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept, I’m not positive of her name.
August 26, 2024

Everyone is friendly and every service is done in a timely manner. However, my car left with license plate bent and frame broke, and a scratch. More

by annageis14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia
August 26, 2024

The service was quick and the people were very friendly. They explained everything to me so that was helpful. More

by Schoolek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

All the people I interacted with from initial call to schedule service though delivery of my car when service was completed were very personable and professional. I really like the app that enables track More

by hk73454
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
August 25, 2024

It was very outstanding service staff where very helpful and professional and very knowledgeable thanks More

by fatboyforever2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick DiGiacomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katrina Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

I don't like to express myself in writing so I'm glad this is done. More

by caldwellwl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

My Diehl Honda tire warranty gave me the opportunity to have my wheels worked on (tire repair) to remove the scuffs. Beautiful work! Thank you! More

by jbruckne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NaShawn Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay
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