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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
327 Reviews

327 Reviews of Diehl Honda of Massillon - Service Center

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September 10, 2024

Excellent service and great customer service. Very timely and efficient. Thank you for a great job More

by mich76h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

I was in and out, in under an hour for an oil change/tire rotation, nice! More

by tayshademetro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

When I dropped the car off they were quick to respond to tell me they had the car and would look at it by the afternoon. Spot on - nice people to work with. More

by immahlon.4779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Paul kept me informed about the progress of the service. He was exceptionally courteous. The inspection was very thorough and detailed. The results were well documented. More

by RKR4351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in Service
September 07, 2024

My service was quick and professional and Paul was very nice and made sure we understood what we wanted and what was needed in the future. More

by wongbonnie6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
September 06, 2024

Great service, in and out in less than 30 min. They even sent me a video of my inspection! So great! More

by ytak.28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Bongini
September 05, 2024

Excellent service with a very efficient staff. Friendly and courteous. Very satisfied with the service. More

by nicholasteti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

It was ok at first. Then spoke to Manager...got much better with the outcome and end result More

by thutchison0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Braun
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

Approached immediately when I arrived. Service confirmed my name and reason for my appointment. Told how long it would take and was done quicker than expected More

by enewlon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
September 01, 2024

The dealership was okay. They were able to diagnose the problem and solve the problem. I only have problems with the repair prices. I wish frequent customers were given so More

by ekmbobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia, Bongini
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