Diehl Honda of Massillon - Service Center

Customer service was great and turnaround time was quick. It’s our favorite place to take our car when we need to. It’s our favorite place to take our car when we need to. More

Service Manager Alicia, and her Service Advisors Curt Lance and Lindsey are always very helpful with any questions or concerns that I may have. And they do a great job of expediting my Service request. Lance and Lindsey are always very helpful with any questions or concerns that I may have. And they do a great job of expediting my Service request. More

You broke my divers side side light and put tape in place of a clip. Very dishonest... of a clip. Very dishonest... More

Great service center. Lance was great to work with. Been going to Serra honda but no more. Lance was great to work with. Been going to Serra honda but no more. More

Thank you for taking such good care of my Honda Ridgeline during its recall fix during its recall fix More

Professional service. Always can get an Appoinment when needed. They will take on any questions or concerns that you have. I have dealt with dealership for many years. Th Always can get an Appoinment when needed. They will take on any questions or concerns that you have. I have dealt with dealership for many years. Thank you for great service ! More

Professional and prompt in servicing my CR-V for its recall. Will be using again. recall. Will be using again. More

Our sales rep Tyer Maloy was awesome! He was able to find us the right car to fit our needs on the first go at it. We also enjoyed the laughs, kind and caring conversations as well as his He was able to find us the right car to fit our needs on the first go at it. We also enjoyed the laughs, kind and caring conversations as well as his hospitality during our time here and are thankful to have had such a wonderful sales rep to accommodate us! you should be proud to have him as an employee and although this isn’t our first positive experience with Diehl it has been one of the best! Thank you for such great service today! More

Lindsay did a great job handling my car repair. I appreciated her keeping me informed and her flexibility. I appreciated her keeping me informed and her flexibility. More

The process of buying a new car from Diehl was a good experience. Our salesman was informative and did not display any high pressure tactics. Of course, the sales manager attempted to add in extra car experience. Our salesman was informative and did not display any high pressure tactics. Of course, the sales manager attempted to add in extra car warranties. Overall, good experience. Our first service went without a hitch and they kept us informed. More