Diehl Honda of Massillon - Service Center

Professional and prompt in servicing my CR-V for its recall. Will be using again. recall. Will be using again. More

Our sales rep Tyer Maloy was awesome! He was able to find us the right car to fit our needs on the first go at it. We also enjoyed the laughs, kind and caring conversations as well as his He was able to find us the right car to fit our needs on the first go at it. We also enjoyed the laughs, kind and caring conversations as well as his hospitality during our time here and are thankful to have had such a wonderful sales rep to accommodate us! you should be proud to have him as an employee and although this isn’t our first positive experience with Diehl it has been one of the best! Thank you for such great service today! More

Lindsay did a great job handling my car repair. I appreciated her keeping me informed and her flexibility. I appreciated her keeping me informed and her flexibility. More

The process of buying a new car from Diehl was a good experience. Our salesman was informative and did not display any high pressure tactics. Of course, the sales manager attempted to add in extra car experience. Our salesman was informative and did not display any high pressure tactics. Of course, the sales manager attempted to add in extra car warranties. Overall, good experience. Our first service went without a hitch and they kept us informed. More

Excellent service and wonderful people. Service department checked on me several times to make sure I had everything I needed. Service department checked on me several times to make sure I had everything I needed. More

Service was Excellent, but they always forget to put the oil change sticker on the window. Diehl Ford always does. oil change sticker on the window. Diehl Ford always does. More

The vehicle was in for a normal service. When I went to pick it up I asked if they checked it for any recalls. I was told no and when he looked, he found one. Now I have to schedule anoth When I went to pick it up I asked if they checked it for any recalls. I was told no and when he looked, he found one. Now I have to schedule another appointment. I feel this should be part of the service what a vehicle is brought in for service. More

I have been treated kindly when I come. Waiting area is clean. Everyone is helpful. Waiting area is clean. Everyone is helpful. More

I brought my CRV in for a couple of recalls. They were completed in about an hour. My service advisor Lindsay was very pleasant, and was very thorough in answering my questions. They were completed in about an hour. My service advisor Lindsay was very pleasant, and was very thorough in answering my questions. More

Excellent service and in less time that I thought it would take to change transmission fluid & filter. I sure miss seeing Alicia Bongini, though. She was my go-to service person for years. would take to change transmission fluid & filter. I sure miss seeing Alicia Bongini, though. She was my go-to service person for years. More