Diehl Honda of Massillon - Service Center

The process of buying a new car from Diehl was a good experience. Our salesman was informative and did not display any high pressure tactics. Of course, the sales manager attempted to add in extra car experience. Our salesman was informative and did not display any high pressure tactics. Of course, the sales manager attempted to add in extra car warranties. Overall, good experience. Our first service went without a hitch and they kept us informed. More

Excellent service and wonderful people. Service department checked on me several times to make sure I had everything I needed. Service department checked on me several times to make sure I had everything I needed. More

Service was Excellent, but they always forget to put the oil change sticker on the window. Diehl Ford always does. oil change sticker on the window. Diehl Ford always does. More

The vehicle was in for a normal service. When I went to pick it up I asked if they checked it for any recalls. I was told no and when he looked, he found one. Now I have to schedule anoth When I went to pick it up I asked if they checked it for any recalls. I was told no and when he looked, he found one. Now I have to schedule another appointment. I feel this should be part of the service what a vehicle is brought in for service. More

I have been treated kindly when I come. Waiting area is clean. Everyone is helpful. Waiting area is clean. Everyone is helpful. More

I brought my CRV in for a couple of recalls. They were completed in about an hour. My service advisor Lindsay was very pleasant, and was very thorough in answering my questions. They were completed in about an hour. My service advisor Lindsay was very pleasant, and was very thorough in answering my questions. More

Excellent service and in less time that I thought it would take to change transmission fluid & filter. I sure miss seeing Alicia Bongini, though. She was my go-to service person for years. would take to change transmission fluid & filter. I sure miss seeing Alicia Bongini, though. She was my go-to service person for years. More

Knowledgeable, timely and excellent service with very friendly, helpful employees. I am sure I will be back friendly, helpful employees. I am sure I will be back More

They always treats me like family. They communicate very well, and keep me well informed the entire process They communicate very well, and keep me well informed the entire process More

Knowledgeable about questions asked & friendly. Was very pleased with the service profomed on my Honda civic Was very pleased with the service profomed on my Honda civic More