Diehl Honda of Massillon - Service Center

Always satisfied with Waikem Honda, now Diehl. Only thing was that all the costs at outset were tentative. Quote was not firm until after some checks were done. Liked the full auto check after ini Only thing was that all the costs at outset were tentative. Quote was not firm until after some checks were done. Liked the full auto check after initial service request was completed. More

Very helpful, low pressure, easy to work with, very accommodating, answered all questions. Tom Baringer in Sales was amazing through it all! I also had a used vehicle serviced and Paul W. was great as accommodating, answered all questions. Tom Baringer in Sales was amazing through it all! I also had a used vehicle serviced and Paul W. was great as well. From Sales, Service and Financing my new purchase, I couldn't be more happy with everyone involved More

The technician was courteous. The work was done within the expected time frame. I have no way to evaluate the work itself. The work was done within the expected time frame. I have no way to evaluate the work itself. More

Honda service team made sure all updates were provided throughout the whole process. Everything was completed in a timely fashion. throughout the whole process. Everything was completed in a timely fashion. More

Great service. Convenient location. Very knowledgeable mechanics and staff. Reasonable prices for maintenance work done. Convenient location. Very knowledgeable mechanics and staff. Reasonable prices for maintenance work done. More

Curt was so helpful when my car battery died. Quick and courteous services. We appreciate the service Diehl gives us. Quick and courteous services. We appreciate the service Diehl gives us. More

Outstanding customer service in service center. Would recommend.Paul was professional and courteous,very helpful Would recommend.Paul was professional and courteous,very helpful More

After the ignition switch replaced, l went home and found out only one key worked in the ignition, Diehl mechanic had both keys in one key ring. Ty hat upset me after paying $537.78 to have both keys workin out only one key worked in the ignition, Diehl mechanic had both keys in one key ring. Ty hat upset me after paying $537.78 to have both keys working after the ignition switch was replaced. When l went back, l was told it could be the battery in the key fog and it would cost another 99.00 to have the key fog reprogrammed plus the battery. I left without asking the mechanic to do anything…. More

Awesome first experience! Got an oil change and my tires rotated. Special thank you to Dana and the mechanic--forgot to ask his name--who worked on my car. They both took the Got an oil change and my tires rotated. Special thank you to Dana and the mechanic--forgot to ask his name--who worked on my car. They both took the time to answer all my questions and give me advice. Looking forward to going back! More

They serviced the recall quickly and capably. I arrived early, and instead of making me wait for the official opening time, they let me in and took care of me. Thanks! I arrived early, and instead of making me wait for the official opening time, they let me in and took care of me. Thanks! More