Diehl Honda of Massillon - Service Center

Long story short I took my car in at 9:00am and was told my car would take abou 1 hour. At 11:00 I called and they hadn't even looked at it. Around noon they called to say they had the repair done and had my car would take abou 1 hour. At 11:00 I called and they hadn't even looked at it. Around noon they called to say they had the repair done and had taken it for a test drive. I said so I can come pick up my car and they said they had to check and would call me back. I picked up my car around 2:00. I just feel that I always get the run around when I take my car there, More

They always take great care of me and keep Me informed about my car and the time frame about my car and the time frame More

I had a much needed detail done. The price was great and the work was excellent. The price was great and the work was excellent. More

Excellent service from phone call to pick up! Lance was great. Everything was done well and on time. Lance was great. Everything was done well and on time. More

Great service and very friendly staff. Definitely recommend for service on the vehicle. Thank you. Definitely recommend for service on the vehicle. Thank you. More

First oil change on new car. Even got a video of them doing it. That was kinda of cool. Even got a video of them doing it. That was kinda of cool. More

They are very kind and they are very helpful and will answer any questions that you have answer any questions that you have More

I dropped my car off to get serviced after speaking with a representative on Friday about getting tires put on. I show up, drop my car off and leave. They call me and tell me they forgot to order the tires a representative on Friday about getting tires put on. I show up, drop my car off and leave. They call me and tell me they forgot to order the tires and wouldn’t budge on upgrading tires that were in stock. So I had to go back and pick my car and schedule the services elsewhere. Disappointing to say the least. More

I've been very happy with the new owner of the dealership.I saw no changes, which is a plus. dealership.I saw no changes, which is a plus. More

Thank you for all your help in resolving my recall situation. It’s nice to know you are on top of these situations. situation. It’s nice to know you are on top of these situations. More