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Diehl Honda of Massillon
Massillon, OH
941 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 941 reviews
July 31, 2006
Always a problem. Always a catch. Always a disappointment. Sadly, didn't learn from my mistakes. Recommended both sister and mother buy cars from Waikem and both times ended in embarrassme disappointment. Sadly, didn't learn from my mistakes. Recommended both sister and mother buy cars from Waikem and both times ended in embarrassment. In 2005, a BRAND NEW Honda Accord delivered dirty with grease stains on the interior and carpet and not even washed. Salesman had to come out and do it while we waited to drive car home. This sale was riddled with tiring (and dated) car sales tactics. Had to haggle with the trade-in. More recently, A 2000 Audi A6 delivered dirty again (not even washed!) with a dead battery and locking wheel lug nuts with no key. (Mother left stranded with a flat tire because of this) When I called for assistance, I was put on hold and told there was nothing they could do. Service at Waikem Honda is persistently sub-par. Unprofessional treatment. Completely unfair pricing and substandard work on several occasions. Lesson learned. More
by mw717
