Diehl Honda of Massillon

Good customer service. I had an awesome experience at Waikem Honda. I came in to test drive a Honda Civic and I worked with Cory. He was a very nice guy and was there to ans I had an awesome experience at Waikem Honda. I came in to test drive a Honda Civic and I worked with Cory. He was a very nice guy and was there to answer all my questions. Although I had decided to get a Toyota Corolla from a different dealership, I would definitely recommend this dealership in the future. More

Great Job Very happy with the service I received from Brian Russ. Waikem was great. I am very happy with how smooth and simple everything went for me. Very happy with the service I received from Brian Russ. Waikem was great. I am very happy with how smooth and simple everything went for me. More

Great experience! Duane was very knowledgeable and easy to work with. There was no long waiting or pushy sales pitches. We wanted a silver car with black interior which Duane was very knowledgeable and easy to work with. There was no long waiting or pushy sales pitches. We wanted a silver car with black interior which they did not have on the lot, but found for us very quickly. When we picked up the car, he took his time to explain all the features of the car to us. More

New purchase We just leased a 2015 Honda Accord LX sport. We had contact with approximately 5 staff throughout the purchase process and everyone was very professio We just leased a 2015 Honda Accord LX sport. We had contact with approximately 5 staff throughout the purchase process and everyone was very professional, honest and friendly. Our salesman Chuck was fantastic! The process went quickly. Overall, We are very pleased with our experience and plan to return for our next purchase. Thank You! More

Bob- Service Manager I purchased my 2012 Honda Accord here- great experience. I drive a little bit further to get my oil changed her. Always superior service. I recently h I purchased my 2012 Honda Accord here- great experience. I drive a little bit further to get my oil changed her. Always superior service. I recently had a small mishap in a service and Bob the Service Manager contacted me immediately and resolved it. I feel very confident about the service I'll always receive at Waikem Honda and will continue to take my car there for service and purchase there in the future. More

Carolyn Ling contacted me via my internet request. Carolyn is very courteous and quite personable. She offered me a substantial internet discount. I checked wi contacted me via my internet request. Carolyn is very courteous and quite personable. She offered me a substantial internet discount. I checked with our local dealership and they had the same vehicle that I wanted but at a higher price. I showed them the price that Carolyn quoted me, so they did match the price. I know it probably wasn't her intention but she did save me money locally. So too that I thanked her.... she was very understanding and courteous and wished me the best. I would definitely keep Waikem in mind for future purchases. More

Buying a new car I dealt with Jason Sponseller at Waikem Honda. I have nothing but the highest praise for the job that Jason did getting me my car. He was very upf I dealt with Jason Sponseller at Waikem Honda. I have nothing but the highest praise for the job that Jason did getting me my car. He was very upfront and showed a willingness to deal. He was also very helpful when I picked up the car in explaining all the bells and whistles. He was very honest with any questions that I had and I feel he did the best he could to get me the best bang for my buck. If I have one complaint, and this has nothing to do with Jason, it was with the on-line service. I saw the car that I wanted on-line as part of Waikem's inventory but when I got there, this car was not on the lot and Jason had to find my car at another dealership. I also have some issues with the Service Dept, but AGAIN, this has NOTHING to do with my buying experience with Jason which I rate as Excellent. More

From being very nervous to feeling great! I needed a car badly. My sister recommended that I go to Waikem a year ago.I walked in feeling very nervous, thinking of my car buying experiences of I needed a car badly. My sister recommended that I go to Waikem a year ago.I walked in feeling very nervous, thinking of my car buying experiences of the past. I think it was fate, or maybe just luck that I ended up talking to Duane Carnathan. After about 5 minutes, I felt like I was talking to a friend. I ended up running him around the lot, looking at many cars, test driving several. He ended up picking out the one that I ended up buying. I am very happy with my purchase and shopping experience! Duane was very pleasant throughout, but also, very knowledgeable about Hondas. I left feeling great! I highly recommend Duane to anyone needing a car! More

Honda service Great service honest and quick greeted right away by Becca what friendly staff I had such a great experience got right in for service and right back o Great service honest and quick greeted right away by Becca what friendly staff I had such a great experience got right in for service and right back out More

Easiest Dealership Transaction Jason Sponseller made my trip to Waikem a breeze. Hands down the best dealership experience I've had. My new 2015 Civic Si is a blast to drive. I high Jason Sponseller made my trip to Waikem a breeze. Hands down the best dealership experience I've had. My new 2015 Civic Si is a blast to drive. I highly recommend the Waikem Auto Family dealerships. It's great to know that you have a reliable dealership right in your backyard offering a vast amount of brands. More