Diehl Honda of Massillon

Awesome Customer Service!!!!! I just want to thank Molly Philips for providing me with pricing on a new CRV and helping me understand the different models that you carry. There was I just want to thank Molly Philips for providing me with pricing on a new CRV and helping me understand the different models that you carry. There was no pressure and I enjoyed working with her. I look forward to working with her again when I am ready to move forward with my purchase. More

Dustin was very helpful Thank you for taking your time to find my family the vehicle we needed. I will send all my friends and family to you. Thanks Waikem management and Du Thank you for taking your time to find my family the vehicle we needed. I will send all my friends and family to you. Thanks Waikem management and Dustin for your help. More

Very happy Waikem Honda repeat customer I have been driving my new 2015 Honda Accord since July. A great car that meets all my needs and then some. This was the second new Honda I have purch I have been driving my new 2015 Honda Accord since July. A great car that meets all my needs and then some. This was the second new Honda I have purchased from Waikem Honda, and I find their sales staff extremely friendly and helpful, willing to spend time with test drives and able to answer all questions. This time we worked with Eric Biggie, who spent a great afternoon with us taking a test drive and talking with us about our needs. As it happened it was several months before we made the decision, but it was a good one. We worked again with Eric, got a great deal and had absolutely no problems. I have not used Waikem Honda's service department yet for this car, but based on previous experience I can recommend them for routine maintenance or any problem that might arise. More

Best experience at a car dealership! After having two terrible experiences at other dealerships, I was extremely happy with service at Waikem Honda. Duane Carnathan was very honest, frien After having two terrible experiences at other dealerships, I was extremely happy with service at Waikem Honda. Duane Carnathan was very honest, friendly and helpful and made the experience very enjoyable and exciting and led to me leasing a new 2015 Civic! More

2014 Honda Accord Maintenance It was time to bring in my 2014 Honda Accord (the wrench light came on). I have just over 24,000 miles on my vehicle. I made an appointment on line, w It was time to bring in my 2014 Honda Accord (the wrench light came on). I have just over 24,000 miles on my vehicle. I made an appointment on line, which is very convenient. My appointment was for 11 am. I needed an oil change, tire rotation and various filters replaced. I brought my laptop with me while I waiting. The wait was short, approximately 45 minutes, which was great. More

Great service Came in with in the antifreeze leaking, thought it might be a water pump. It was much more, water pump was failing damage to the radiator and needed Came in with in the antifreeze leaking, thought it might be a water pump. It was much more, water pump was failing damage to the radiator and needed a new timing belt. I explained to Rebeca that I needed my vehicle the next day to move my mother that it was the only vehicle I had with a hitch to pull the trail. She told me it was a lot of work to do what they would do their very best to get it done. I came back at 3:30 to see how it was going and she said the technician Jeff Z. was still working on it and was going to have it done by 4:00pm when they close. I came back at 4:00 and Jeff was still working hard on it, Jeff and Rebecca went over and above to make sure I had my vehicle back that day, 4:30pm and I had my vehicle and it was on my way. Thank you so much Rebecca Wirth & Jeff Z. More

awesome i had the wonderful of times whilst experiencing car purchasing with Cory durbin. He is a fantastic salesperson and a great human being. I will never i had the wonderful of times whilst experiencing car purchasing with Cory durbin. He is a fantastic salesperson and a great human being. I will never go anywhere else for anything. Ever. More

our salesperson brian russ did a very good job at explainng and answering our questions. he took his time and made sure we were satisfied with his answers. brian russ did a very good job at explainng and answering our questions. he took his time and made sure we were satisfied with his answers. More

Great Service I am very happy with the service on my 2012 Honda Accord. The problem was identified quickly; the part was ordered and I returned a few days later fo I am very happy with the service on my 2012 Honda Accord. The problem was identified quickly; the part was ordered and I returned a few days later for my car to be fixed. Alicia was very attentive to my situation and kept me informed during the entire process which went smoothly. More

Great! I came here to buy a new car after mine was involved in a accident. I worked with Dustin, and he got us into a great, reliable car. I wouldn't have we I came here to buy a new car after mine was involved in a accident. I worked with Dustin, and he got us into a great, reliable car. I wouldn't have went anywhere else but to waikem. I recommend him to anyone out there looking for New or used! He will be straight foward, and was very patient with us. Everyone there is great! More