Diehl Honda of Massillon

I love my Honda Thanks to Dustin Shahan helping us into a newer Honda last month. That's again Dustin. We love our car and The service department. Waikem will be my Thanks to Dustin Shahan helping us into a newer Honda last month. That's again Dustin. We love our car and The service department. Waikem will be my dealer. More

Love my new ride Happy with my purchase and Dustin Shahan and others there were friendly and patient while I debated my options and stayed over closing time almost an Happy with my purchase and Dustin Shahan and others there were friendly and patient while I debated my options and stayed over closing time almost an hour to finish the sale. Thanks again.. More

Great service I purchased a Honda civic from waikem.Honda. I absolutely love my car and the help I received from dustin shahan. Great dealership and customer servic I purchased a Honda civic from waikem.Honda. I absolutely love my car and the help I received from dustin shahan. Great dealership and customer service!! More

Great Customer Service Thank you Dustin Shahan for helping my mom find her car. She loves her Honda Civic. I truly appreciate all you did, your customer service was outstand Thank you Dustin Shahan for helping my mom find her car. She loves her Honda Civic. I truly appreciate all you did, your customer service was outstanding! More

Awesome deal on a great car We enjoyed our experience of buying a new car at Waikem. Brian was so helpful and knowledgeable in assisting us and answering all of our questions. We We enjoyed our experience of buying a new car at Waikem. Brian was so helpful and knowledgeable in assisting us and answering all of our questions. We were very happy with the entire experience. More

Another year, another crv I would just like to say how friendly Jason Sponseller and the staff at Waikem Honda were. They made the car buying process so easy. I would highly re I would just like to say how friendly Jason Sponseller and the staff at Waikem Honda were. They made the car buying process so easy. I would highly recommend that you ask for Jason when you go to Waikem Honda. He very thorough, and knows the Honda product well. More

Superior customer service Thanks to all the hard work Dustin and the Waikem Honda sales staff did to help my family get the vehicle we wanted. Very pleased with the service Thanks to all the hard work Dustin and the Waikem Honda sales staff did to help my family get the vehicle we wanted. Very pleased with the service More

Professional and Courteous 0 Very courtesy and professional Internet department. I dealt with Olivia and she was a great sales woman with no high pressure. Even though I didn't Very courtesy and professional Internet department. I dealt with Olivia and she was a great sales woman with no high pressure. Even though I didn't buy at this time I would recommend Wakeman Honda to buy your next car. More

Quick, Thorough, and Honest I arrived to my service appointment early and was greeted warmly. The gentleman who first looked over my vehicle asked for permission before even lay I arrived to my service appointment early and was greeted warmly. The gentleman who first looked over my vehicle asked for permission before even laying his paperwork on the windshield to mark on it. Using my windshield as a hard writing surface to mark up paperwork would in no way harm my vehicle and no other dealer has ever asked before doing something like that. It may seem like an insignificant detail, but it struck me as uniquely courteous. He then proceeded to call me "sir" repeatedly, which you don't seem to hear as much these days. He made sure to tell me what the total would be before starting on any work, and since I indicated that it was my first time visiting the dealership, he escorted me to the waiting area, then to the cashier, and then back to my car. Overall, I was very happy with the work, and very happy with the courteous and considerate service. I own two Honda's, and plan to schedule both for maintenance with this dealer now. More

Dustin Shahan is the best automotive salesperson I have ever dealt with! I just purchased my 6th new (2nd from Justin and Waikem Honda) vehicle. Justin is truly a "no-pressure salesperson"! He provi I have ever dealt with! I just purchased my 6th new (2nd from Justin and Waikem Honda) vehicle. Justin is truly a "no-pressure salesperson"! He provides answers and then presents the appropriate vehicle to meet your needs. Justin, Thanks for everything! More