Diehl Honda of Massillon

Very easy to purchase We had a new Honda HR-V in mind, with possible purchase. Our salesperson, Eric Biggie, was very helpful. He explained different features about the veh We had a new Honda HR-V in mind, with possible purchase. Our salesperson, Eric Biggie, was very helpful. He explained different features about the vehicle, etc.. After a test drive, Eric Biggie worked with our budget to get us a very good deal on the Honda HR-V. We ended up driving it home that evening. We couldn't be happier ... we have the car we were considering, at a great price, and all due to the helpful people at Waikem Honda. Thank you very much More

Great and fast service Amazing service! I had the pleasure of working with Brian Russ and he was very helpful and fast with the process! I would recommend going here and ask Amazing service! I had the pleasure of working with Brian Russ and he was very helpful and fast with the process! I would recommend going here and asking for Brian if you want the best service ever! I love my new car! More

Purchased 2018 Honda Accord 2.0T from Brian Russ I purchased a 2018 Accord from Waikem Honda. I worked with Brian Russ. He helped me evaluate the vehicle and educated me as to new features on this ne I purchased a 2018 Accord from Waikem Honda. I worked with Brian Russ. He helped me evaluate the vehicle and educated me as to new features on this new model year vehicle. Brian did not oversell and his follow up was appropriate. Typically my wife finds sales people annoying. Brian was the exception. He handled our purchase really well. We have bought from Waikem in the past and will again in the future. More

CRV purchase We just purchased a CRV from Waikem Honda and are pleased with our experience. Chad Furbay was very efficient and knowledgeable. We would recommend We just purchased a CRV from Waikem Honda and are pleased with our experience. Chad Furbay was very efficient and knowledgeable. We would recommend Waikem Honda to anyone looking for a car. More

Great service Duane Carnathan was a very helpful salesman! Was able to assist me in turning in my lease and buying a new vehicle. Very good at communicating via te Duane Carnathan was a very helpful salesman! Was able to assist me in turning in my lease and buying a new vehicle. Very good at communicating via text, phone call, and emails when I had questions after leaving. More

Great Experience Duane goes over and above to make sure that you are satisfied and follows up after sale to make sure you are satisfied. The car was serviced and Duane Duane goes over and above to make sure that you are satisfied and follows up after sale to make sure you are satisfied. The car was serviced and Duane even made sure to get a new wiper because the wiper was torn. Car was very clean and all the service was done before we got the car. Honest and friendly dealership. More

Excellent I started looking at Accords through Truecar and was quickly contacted by Tatum. She was very knowledgeable and friendly. This has been one of the eas I started looking at Accords through Truecar and was quickly contacted by Tatum. She was very knowledgeable and friendly. This has been one of the easiest car buying processes I have experienced. Many thanks to Tatum and the Waikem group. More

New Lease, from loyal customer Three hours and done with trade-in and new lease, no problems, very friendly, and professional. This is not the closest Honda dealer to us, but w Three hours and done with trade-in and new lease, no problems, very friendly, and professional. This is not the closest Honda dealer to us, but we have been loyal to Waiken due to their customer service. More

WonderfulCar Leasing Experience Just recently leased a new 2018 Honda CRV from Waikem Honda. On the first day that I went to the dealership, Eric Biggie explained my options for ei Just recently leased a new 2018 Honda CRV from Waikem Honda. On the first day that I went to the dealership, Eric Biggie explained my options for either leasing or buying. He also went over features of the CRV. I came back two days later and Eric was not available, so Duane Carnathan assisted me. He went over the options on the car and guided me through the paperwork. I would like to say thank you to both of them. I really appreciate their attention to detail and explaining everything to me. Thanks Waikem Honda for hiring Duane & Eric. They are the best at what they do. JoAnn More

Eric Biggie is the Best Waikem Salesman My husband and I purchased our first vehicle from Waikem Honda in 1982, and we purchased our new CRV the first part of March 2018. I know we had a goo My husband and I purchased our first vehicle from Waikem Honda in 1982, and we purchased our new CRV the first part of March 2018. I know we had a good experience back in 1982, but we will not forget the professional and easy experience of this most recent purchase. We had looked at another car dealer before stopping at Waikem...from the minute we started talking to Eric we could tell that customer service is most important to Waikem. We were treated like royalty compared to the other dealer we visited! We fist looked at the CRV on a Monday afternoon and Wednesday afternoon we were the proud owners and driving it home! Thanks Eric Biggie for making this car purchase a painless operation! More