Diehl Honda of Massillon

Excellent service I totaled my car & needed a new one ASAP. My credit isn't great, I didn't have any money to put down, and I've recently started a new job. Waikem Hond I totaled my car & needed a new one ASAP. My credit isn't great, I didn't have any money to put down, and I've recently started a new job. Waikem Honda was able to work with all of these factors and put me into something that worked with a great warranty. Everyone was very helpful, understanding, and efficient! More

Great experience scheduling a service appointment I called in to schedule an oil change for my Honda Pilot. Blake was very friendly and enthusiastic scheduling my appointment and making sure I had eve I called in to schedule an oil change for my Honda Pilot. Blake was very friendly and enthusiastic scheduling my appointment and making sure I had everything I need. He also updated all of my information for me because I just moved. When i came in everyone was friendly and helpful!! Thanks for the great customer service !!! More

2017 Honda Civic Purchase My experience from start to finish was outstanding. Olivia Gehring and Dustin Shahan were both very thorough and knowledgable. Olivia responded to my My experience from start to finish was outstanding. Olivia Gehring and Dustin Shahan were both very thorough and knowledgable. Olivia responded to my request on line and got the ball rolling. Dustin found the exact vehicle that I was looking for and we were able to make the purchase through Waikem. Dustin did a great job of showing my wife and I all of the bells and whistles on the new Civic including setting up our phones and many other electronic options. Great Job Waikem! More

Very good experience. Duane carnathan was very helpful and pleasant and very knowledgeable about Hondas and financing. We will be certain to contact him again and give him Duane carnathan was very helpful and pleasant and very knowledgeable about Hondas and financing. We will be certain to contact him again and give him a recommendation to family and others. More

My Recent Honda Acquisition From Waikem Honda My sales consultant was Chuck Miller. I am sort of a "get down to business" type person and Chuck was very responsive to my needs. His approach was My sales consultant was Chuck Miller. I am sort of a "get down to business" type person and Chuck was very responsive to my needs. His approach was helpful but direct. He outlined in detail the various pricing and leasing options, which I was then able to customize to my budgetary needs. I did a couple of test drives prior to making my final car selection. He and Waikem were very accommodating in transferring me from my current lease to a new vehicle lease and getting me into out of my old car and into a new car on the same day. They handled all the necessary paperwork including financing, credit checks and quotes, even transferring my unexpired license tags from old to new car. I had worked with Waikem previously and enjoy their friendly, low key approach and expect to use them for all my vehicle needs in the future. I would certainly highly recommend Chuck and Waikem to anyone who needs a new or used vehicle., More

Great people I was looking for a used car. After telling Dustin what I wanted he took the time to show me many vehicles that I may be interested in. I was looking for a used car. After telling Dustin what I wanted he took the time to show me many vehicles that I may be interested in. More

Great customer service Went to Waikem Honda. Had a great experience. My sales person Dustin Shahan was fantastic. Jarod the finance person was awesome as well. I love my new Went to Waikem Honda. Had a great experience. My sales person Dustin Shahan was fantastic. Jarod the finance person was awesome as well. I love my new car. We highly recommend this dealership and Dustin. More

Dustin Shahan Just purchased new Honda CRV from Waikem Honda Dustin Shahan helped me with the best deal for me. I love my new car and I know how to use my phone too Just purchased new Honda CRV from Waikem Honda Dustin Shahan helped me with the best deal for me. I love my new car and I know how to use my phone too! He took time to show me things on my phone I didn't know how to use! A great asset to Waikem Honda More

Excellant Experience I found Waikem Honda through the True Car App. I was contacted by Olivia Gehring after submitting my request. She then promptly sent me a quote for I found Waikem Honda through the True Car App. I was contacted by Olivia Gehring after submitting my request. She then promptly sent me a quote for the Honda Accord. She then walked me through the steps needed to meet with one of the sales reps. I arrived 1st thing Sat morning and was greeted as soon as I walked through the door. The salesman Dustin Shahan was very knowledgable and helped me through the process. This was the first time buying/leasing a new car that I felt like I was NOT taken advantage of. They were very open and honest through out the who buying process. I also had contact with Darren Sponseller and Harry Card who both were very friendly and helpful. Jarod Swinehart the finance guy was very thorough and explained everything that I was signing. I would recommend this dealership to any of my friends. Keep up the good work guys and gals and I am even considering making the 30 min drive the next time I need service. More

Internet Department I have been using the TRUECar app to find out about the new Honda Accord Hybrid. Olivia Gehring contacted me right away and guide me to a pleasant pro I have been using the TRUECar app to find out about the new Honda Accord Hybrid. Olivia Gehring contacted me right away and guide me to a pleasant process. I would recommend this dealership for your next purchase experience. More