Diehl Honda of Massillon

Enjoyable car buying experience Thank you to our sales representative Jason Sponseller for making our new car purchase enjoyable. I am looking forward to driving my first Honda. Thank you to our sales representative Jason Sponseller for making our new car purchase enjoyable. I am looking forward to driving my first Honda. Mechelle and Don Derlich East Canton Ohio. More

Totally awesome group of people My husband and I have been considering a newer vehicle for awhile since my car is a 2004 Honda CR V. We had started looking at vehicles shortly afte My husband and I have been considering a newer vehicle for awhile since my car is a 2004 Honda CR V. We had started looking at vehicles shortly after the new HR V came out and we went back to Waikem because that's where we purchased the 04. We talked to Duane Carnathan during our first visit and several visits afterwards before we actually decided to buy. We were looking for a manual transmission in the HR V which they didn't have on the lot. Duane went to work and went out of his way to find us several vehicles that came with a manual even if they weren't Honda"s. We really like Honda product so we finally decided on a 2016 CR V. (Breaks my heart Honda that The CR V's don't come in manual anymore) Duane was very knowledgeable about the vehicle and spent as much time as we needed to make up our minds. He made sure we understood everything about the car and all of our options. Jared Swinehan in finance was just as courteous and helpful. We bought the car on a Saturday and the couple extras we purchased was ordered and put on the following Tuesday. We are very happy with our purchase and would recommend Duane and Waikem to everybody. Great customer service Waikem. Thank you for treating us fairly and honestly. More

Excellent experience My husband and I went in with a plan in mind (what we needed for our trade in and a price we were willing to pay for a new vehicle). We had done our r My husband and I went in with a plan in mind (what we needed for our trade in and a price we were willing to pay for a new vehicle). We had done our research on what would work for our large family and they exactly what we needed. This was probably the quickest and easiest car we have ever bought. Dustin worked quickly and efficiently so we could get in and out with our two young kids. Jared (I believe that was his name) in finance worked just as quickly and efficiently as our children were fading fast! Great guys and we will definitely be back when it's time to purchase our 2nd vehicle! More

Family satisfaction During the same week my wife and I bought a beautiful 2014 Honda Odyssey and our daughter and her husband bought a 2017 Ford Explorer; both from a Wai During the same week my wife and I bought a beautiful 2014 Honda Odyssey and our daughter and her husband bought a 2017 Ford Explorer; both from a Waikem dealership. Our Odyssey was very reasonably priced, in almost mint condition, and had low miles. Our salesman, Duane Carnathan, answered our every question, helped us get a great deal, and walked us through the whole process with patience and warmth. The van is great, but our experience at Waikem with Duane was first class. I will always go to Waikem for cars and service and will ask for Duane to help us. We rate Waikem and Duane 5-stars. Although our daughter and her husband did not have Duane, they are equally happy with their purchase and salesperson. More

All My Questions Were Answerd I contacted Waikem because my son told me that he had a good experience their, working with Duane Carnathan. I called him to find out what my options I contacted Waikem because my son told me that he had a good experience their, working with Duane Carnathan. I called him to find out what my options were. Based on my credit situation, my trade and how much I thought I could afford. He spent a lot of time explaining things to me. It is going to be a while before I am ready able to buy a vehicle.. But when can, I hope Duane is still there so I can buy it from him. More

Awesome Experience Our salesman Jason Sponseller made our car buying experience very easy. He was not pushy AT ALL, and worked with us by bringing other makes and model Our salesman Jason Sponseller made our car buying experience very easy. He was not pushy AT ALL, and worked with us by bringing other makes and models that we wanted to test drive right to the Honda dealership for us to compare to the Honda CR-V. This was so helpful that we could do that from one dealership instead of running around to two others. He was very knowledgeable in comparing the other two models with us, but we went with the Honda CR-V which we are very pleased with. Would DEFINITELY go back to Waikem Honda in the future. More

Great Sales Experience with Chuck Miller My wife and I bought a car last weekend and worked with Chuck Miller at the Honda Dealership. He was a pleasure to work with and we would definitely r My wife and I bought a car last weekend and worked with Chuck Miller at the Honda Dealership. He was a pleasure to work with and we would definitely recommend Waikem and Chuck to our friends/family! More

Pleasant experience I was contacted by Olivia Gehring after using my Truecar app and searching for information on the Honda Accord. Her professionalism and willingness to I was contacted by Olivia Gehring after using my Truecar app and searching for information on the Honda Accord. Her professionalism and willingness to answer my questions have sealed my decision to purchase my next car at Waikem. Thanks Olivia! More

Great Sales Experience with Cory Durbin Recently, my wife, kids and I met with Cory Durbin to test drive and eventually purchase a 2016 Honda Odyssey mini van. Cory was very helpful and kno Recently, my wife, kids and I met with Cory Durbin to test drive and eventually purchase a 2016 Honda Odyssey mini van. Cory was very helpful and knowledgable with answering all of our questions, and was not pushy in trying to make the sale. I would recommend that anyone interested in purchasing a Honda in the future work with Cory Durbin at Waikem Honda. More

Matt and Chad made my experience very pleasant. My experience from start to finish was very pleasant. Matt and Chad made the whole process very easy. They took what is usually a worry for me and tur My experience from start to finish was very pleasant. Matt and Chad made the whole process very easy. They took what is usually a worry for me and turned it into an enjoyable experience. More