Diehl Honda of Massillon

Go to Waikem Honda. See Duane Carnathan he is awesome.! The best experience buying a vehicle. Love the dealership and the salesman Duane Carnathan!😊 Definitely go back to Waikem Honda and Duane Carnathan h The best experience buying a vehicle. Love the dealership and the salesman Duane Carnathan!😊 Definitely go back to Waikem Honda and Duane Carnathan he is the main reason we got the deal we wanted. More

Run as far away from Waikem Honda Service Center Do Not Waste Your Time. We bought a 2017 Honda Civic in April, then in June, the wiper motor broke, but the Waikem Honda Service Center said the car w Do Not Waste Your Time. We bought a 2017 Honda Civic in April, then in June, the wiper motor broke, but the Waikem Honda Service Center said the car was in a wreck! REALLY! They didn't even look at the wiper motor. They wanted to charge us $100 just to look at the car and then they said if it was the wiper motor they were going to charge us $400. What about the Warranty People! We took it to another Honda Dealership and they looked at the car right away, NO CHARGE! And knew it was the wiper motor and it would be covered under the WARRANTY!!!! Wow!! Why couldn't Waikem do that? Were they trying to pull a fast one on us? Maybe they were trying to make some money? We will never be back and if I was you, I would do the same!!!! More

Looking around I stopped into Waikem to check out some cars. I end up finding a great deal with Dustin Shahan. Took my new car home. I liked Waikem I stopped into Waikem to check out some cars. I end up finding a great deal with Dustin Shahan. Took my new car home. I liked Waikem More

great experience Worked with Jason Sponseller to lease a new Honda for myself, and sell my present Honda to my daughter all in 1 visit. Great salesman!!! Worked with Jason Sponseller to lease a new Honda for myself, and sell my present Honda to my daughter all in 1 visit. Great salesman!!! More

Service So last month I took my vehicle in to get a new battery and then they told me I needed all these different things done to the vehicle and I only did So last month I took my vehicle in to get a new battery and then they told me I needed all these different things done to the vehicle and I only did one thing which was it needed an all around brake job. But only did the fronts. Then today I had someone look at my rear breaks and they said that the rotors did not need to be changed nor did they need to be machined by an ASE Certified Tech. Talk about a place that just wants to empty your pockets royally all because you have to take it there in order to keep you Warranty Valid. More

Great Experience! Just wanted to leave a quick review for anyone that may be considering a purchase or lease from Waikem. Had a seamless, low-pressure, buying experien Just wanted to leave a quick review for anyone that may be considering a purchase or lease from Waikem. Had a seamless, low-pressure, buying experience at the Waikem Honda location! Every staff member we interacted with was friendly and helpful. Facility is spotless. Large inventory of new vehicles in various models and trim levels. And, if they don't have it on-site, they will work to get exactly what you are looking for. They did not have a Civic EX-L in Aegean Blue, but were able to have it delivered for me within 2 days! I like to take my time and research a lot when making a vehicle purchase (took me over a month from the 1st visit to the dealership to finally make up my mind). I'm very turned off by the high pressure sales, fine print, and double-talk that seem common to the car buying process, so I was very pleased with Sales Consultant Patrick DiGiacomo. He did not try to push me to make a decision before I was ready. He was courteous, attentive, very knowledgeable, and able to provide all of the information I needed. Would definitely recommend Waikem and specifically Patrick for anyone looking to purchase or lease a new Honda! More

Car purchase Dustin Shahan helped me find the car of my dreams! I couldn't of asked for a kinder salesmen that was patient with me and helped me find exactly what Dustin Shahan helped me find the car of my dreams! I couldn't of asked for a kinder salesmen that was patient with me and helped me find exactly what I was looking for! Thank you for such a great experience! More

Wonderful Terrific buying experience and very low sales pressure. Jason Sponseller was wonderful. I would recommend this dealership to anyone looking to by a Terrific buying experience and very low sales pressure. Jason Sponseller was wonderful. I would recommend this dealership to anyone looking to by a new Honda. More

Awesome Service! My experience was wonderful and I couldn't be happier with my new fir! We were helped by Jason Sponseller who worked very hard to help us get exactly My experience was wonderful and I couldn't be happier with my new fir! We were helped by Jason Sponseller who worked very hard to help us get exactly what we were looking for. The process was efficient and enjoyable. More

Fantastic My experience at Waikem Honda was fantastic. My salesman Cory Durbin couldn't have been any nicer or worked any harder to get me into the car I have My experience at Waikem Honda was fantastic. My salesman Cory Durbin couldn't have been any nicer or worked any harder to get me into the car I have now, which I love by the way. I will always do business at Waikem, they definitely know customer service!!! 👍🏻 More