Diehl Honda of Massillon

new CRV Duane answered all of our questions. Then Duane got the perfect car out for us to drive. I told him, just give me our best price. He did, saving us Duane answered all of our questions. Then Duane got the perfect car out for us to drive. I told him, just give me our best price. He did, saving us enough money to make the drive to Waikem very worth while. More

Great experience! Not a pushy salesman and didn't feel rushed even though it was close to closing on New Years Eve! Highly recommend!!!!!!! Will definitely be returning! rushed even though it was close to closing on New Years Eve! Highly recommend!!!!!!! Will definitely be returning! More

Excellent and smooth transaction We have purchased 6 vehicles from the Waikem Auto Family over the years. We work with Duane who is always very professional and makes the car buying We have purchased 6 vehicles from the Waikem Auto Family over the years. We work with Duane who is always very professional and makes the car buying process and smooth transaction. Duane is very knowledgeable and takes the time to explain the vehicle and its features. More

Happy with my purchase from Waikem Honda Duane worked hard to earn my business. Duane was friendly and professional and answered all of phone calls and texts, throughout my purchasing experi Duane worked hard to earn my business. Duane was friendly and professional and answered all of phone calls and texts, throughout my purchasing experience at Waikem Honda. I met Duane a few weeks earlier at the dealership, before the sale was finalized, due to the dealership not having the desired color of a 2020 Honda EX, however Duane ordered exactly what I wanted and was very patient with me, through the process. Duane was never pushy, which I appreciate so much. In the future, I would be a returning customer to Waikem Honda. I highly recommend Waikem Honda. Lois E. Moles More

My wife and I have now bought 2 vehicles from Waikem Honda. Both times we experienced friendly and helpful people. Brian Russ (salesman) and Jason Sponseller (business manager) were nothing short of fan Honda. Both times we experienced friendly and helpful people. Brian Russ (salesman) and Jason Sponseller (business manager) were nothing short of fantastic. Would give 6 stars if I could. More

So.... I am a very excited, very first time, car buyer. Let me just tell you. I walked into Waikem Honda and was very warmly welcomed by Sarah O. That set the entire tone for my experience at Waikem. We sa Let me just tell you. I walked into Waikem Honda and was very warmly welcomed by Sarah O. That set the entire tone for my experience at Waikem. We sat down, and I explained to her exactly what I was seeking including my price point, and my down payment; all of which were very realistic. Sarah worked very diligently for me on every exact detail that I was very adamant about. She never tried to offer me something I didn’t want, and she stayed right on target, and even got me a price point lower than my expectations. I love my 2019 Honda Civic. I highly recommend Waikem for your car buying needs, especially those who are first time buyers and think they aren’t able to get into a new car! Thanks for getting me in and out in a very short time, too! I will definitely be buying from you again in the future! You rock Sarah O! More

Professional and knowledgeable I have leased several Hondas from Waikem and have always been treated very professionally. Duane has helped me with my last 2 leases and he was great I have leased several Hondas from Waikem and have always been treated very professionally. Duane has helped me with my last 2 leases and he was great to work with! Duane is very knowledgeable about the vehicles and works with me to get the best deal. I am very pleased with my latest lease and will certainly return to Waikem for my next vehicle lease or purchase. More

Waikem Honda has given me the opportunity to get a new car I’ve wanted for a while! The staff was very pleasant, and worked with me on everything! I highly recommend Waikem Honda! car I’ve wanted for a while! The staff was very pleasant, and worked with me on everything! I highly recommend Waikem Honda! More

Another Great Experience with Waikem Honda I purchased a certified used CR-V from Waikem eight and a half years ago and have had all the maintenance performed in their service department over t I purchased a certified used CR-V from Waikem eight and a half years ago and have had all the maintenance performed in their service department over the years. When I decided I wanted to look for a new car, I went to Waikem because of the great experience the first time and the great service department. I had found a 2019 CR-V online that I was interested in and when I got to the dealership, I was greeted by Duane Carnathan. He located the CR-V I was interested in and brought it out front for me to look at. He went over all the features thoroughly and I took it for a test drive. Duane was pleasant and easy to work with and I drove my new car home that day. Jason in Finance made all the paperwork easy as well. I've always had a great experience with Waikem and I am really pleased with my new CR-V. More

Best car buying experience I've ever had I had a great experience buying my new Accord. Before I even set foot in the dealership, my salesman, Tyler Maloy spent time talking to me and finding I had a great experience buying my new Accord. Before I even set foot in the dealership, my salesman, Tyler Maloy spent time talking to me and finding out what I was looking for. He made an appointment for me, and when I got there, he had the perfect car picked out, the exact color and trim I was looking for. Then I worked with Jason Sponseller in the finance department to get my old leased Honda turned in, deal with some excess miles, and get all the paperwork done for my new one. He went over the paperwork and explained everything. While I was was with Jason, the service department got my new car cleaned up, and by the time the paperwork was done, my car was ready to drive off. Tyler took the time to set the car up and show me all the features on 2020 and how to use the ones I wasn't familar with. I couldn't be happier with the experience at Waikem or with my new car. I'd recommend them to anyone and I will certainly be back for my next one. More