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Diehl Honda of Massillon
Massillon, OH
943 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 943 reviews
January 15, 2024
Avery helped me get an amazing 2024 the same day I spontaneously decided to buy a new car. The entire team was incredibly kind and explained the process clearly. I would recommend this dealership to a spontaneously decided to buy a new car. The entire team was incredibly kind and explained the process clearly. I would recommend this dealership to anyone because of their heightened attention to customers' desires, and the simplicity of the purchasing process. More
by regancirtwill
Verified Customer
January 15, 2024
Duane Carnathan was very helpful to me determining which vehicle would be right for me and my wife. He was a great salesman to work with ! He explained the various details of the vehicle.. vehicle would be right for me and my wife. He was a great salesman to work with ! He explained the various details of the vehicle.. More
by 1979gmc454
Employees Worked With
Duane Carnathan
January 12, 2024
I've purchased several vehicles in my life and dealt with several sales/finance people, and I have to say that my experience with Diehl was probably the best. There was no nonsense, no deception, and the peo several sales/finance people, and I have to say that my experience with Diehl was probably the best. There was no nonsense, no deception, and the people were friendly, polite, and helpful. Hopefully my new vehicle will not need service for a long time, but if it does, I'm hoping that the service department is just as great. I am optimistic that they will be based on my experience so far. More
by Ron
Employees Worked With
Chris Mason
January 11, 2024
Service attendant was excellent. Communication, friendliness, and concern were aboveboard. Goal was to make me happy. Communication, friendliness, and concern were aboveboard. Goal was to make me happy. More
by robert.toth
Employees Worked With
January 11, 2024
I was very grateful for the help I received when I had a problem with my Honda HRV. It was a stressful situation for me, but Patrick walked me through the process and everything was taken care of. problem with my Honda HRV. It was a stressful situation for me, but Patrick walked me through the process and everything was taken care of. More
by shsdev69
Employees Worked With
Patrick DiGiacomo and NaShawn Pryor
December 31, 2023
The whole sales team (sales rep, sales manager, financing) worked hard to meet our needs and ensure our experience was positive. We love our new car and appreciate everyone on the team making it ha financing) worked hard to meet our needs and ensure our experience was positive. We love our new car and appreciate everyone on the team making it happen for us! More
by karla_Dillon
Employees Worked With
I do not know who Olivia Gehring is? We worked with David Sherman and he was fantastic
December 29, 2023
I saw the car online and called. My salesperson, Chris Mason, was helpful and answered all my questions. I'm very happy with my purchase. Thanks again for the attention to detail. My salesperson, Chris Mason, was helpful and answered all my questions. I'm very happy with my purchase. Thanks again for the attention to detail. More
by jneely44662
Employees Worked With
Chris Mason
December 29, 2023
Chris was Very efficient, friendly and knowledgeable, I would recommend and refer customers to him. would recommend and refer customers to him. More
by tammyhigginbottom
