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Diehl Honda of Massillon
Massillon, OH
1,094 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,094 reviews
August 26, 2024
All the people I interacted with from initial call to schedule service though delivery of my car when service was completed were very personable and professional. I really like the app that enables track schedule service though delivery of my car when service was completed were very personable and professional. I really like the app that enables tracking of progress as service work is being performed. More
by hk73454
Verified CustomerEmployees Worked With
None
August 25, 2024
It was very outstanding service staff where very helpful and professional and very knowledgeable thanks and professional and very knowledgeable thanks More
by fatboyforever2
Employees Worked With
Other Employees :
Katrina Braun
August 22, 2024
Dave helped me figure out exactly which car I wanted and worked with me on price. worked with me on price. More
by alexandria miller
Employees Worked With
Other Employees :
Katrina Braun
August 22, 2024
My Diehl Honda tire warranty gave me the opportunity to have my wheels worked on (tire repair) to remove the scuffs. Beautiful work! Thank you! have my wheels worked on (tire repair) to remove the scuffs. Beautiful work! Thank you! More
by jbruckne
August 20, 2024
I can't say enough good things about the service at Diehl Honda of Massillon, especially my service advisor, Alicia Bongini. She has consistently gone above and beyond to help me out, even when she didn’t ha Honda of Massillon, especially my service advisor, Alicia Bongini. She has consistently gone above and beyond to help me out, even when she didn’t have to. Alicia is a true advocate for her customers, and she has fought with my extended warranty company on my behalf multiple times—and won every time! Her dedication and expertise are unmatched, and I feel incredibly fortunate to have her as my advisor. I highly recommend Alicia and Diehl Honda to anyone looking for top-notch service. I couldn't ask for a better experience! More
by pmitchell4
Employees Worked With
Alicia Bongini
August 20, 2024
It has gotten very expensive for us as retirees. Said I could not use coupon due to not needing a tire rotation. That was not noted and I just got new tires so it was not needed. Said I could not use coupon due to not needing a tire rotation. That was not noted and I just got new tires so it was not needed. More
by ngray005
Employees Worked With
Unknown
August 20, 2024
Great place to have your car serviced. . I feel they are dependable and people I can trust. . I feel they are dependable and people I can trust. More
by wandapayne10
Employees Worked With
