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Diehl Honda of Massillon
Massillon, OH
864 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 864 reviews
April 10, 2024
Service department employees always treat me like I am the most important customer. The employees are always kind, courteous, and helpful. I would not take my cars anywhere else the most important customer. The employees are always kind, courteous, and helpful. I would not take my cars anywhere else More
by lisawest003
Verified CustomerEmployees Worked With
Service department manager
April 10, 2024
Staff is knowledgeable and helpful they took the time to explain the features of this year’s models and set up my vehicle to make it easier for me explain the features of this year’s models and set up my vehicle to make it easier for me More
by 955GOPOSTAL
April 09, 2024
I was told by the service guy that I would be receiving a call within an hour concerning replacement of a plastic grill in the front of the vehicle. I have still heard nothing back. call within an hour concerning replacement of a plastic grill in the front of the vehicle. I have still heard nothing back. More
by BPIM007
Employees Worked With
Other Employees :
Don’t know the name of the head service guy
April 09, 2024
Always do A good job . . tell me ahead of time what they are doing.. very pleased . tell me ahead of time what they are doing.. very pleased More
by ohmanred
Employees Worked With
April 09, 2024
Got in early and was finished sooner than expected. Everyone was very nice and helpful, go service five stars. Everyone was very nice and helpful, go service five stars. More
by djjoiner
Employees Worked With
April 06, 2024
Diehl tried to charge a crazy interest rate. I was told that there was no other banks that would approve me, despite having excellent credit. Called my own credit union (that they are partnere I was told that there was no other banks that would approve me, despite having excellent credit. Called my own credit union (that they are partnered with) and was approved for almost half the interest rate! Beware of the finance department trying to make money off of interest and their preferred bank. More
by kthecma
Employees Worked With
Nashawn
April 03, 2024
Service dept got us in early for our appointment and finished sooner than expected. Thanks for a great experience. finished sooner than expected. Thanks for a great experience. More
by CDKRAMER1
Employees Worked With
