Diehl Honda of Massillon

After the tire was replaced the TPMS indicated low tire pressures. It needed to be calibrated. I wonder if this wasn't one properly when the tire was replaced. At my last oil change, the safety inspecti pressures. It needed to be calibrated. I wonder if this wasn't one properly when the tire was replaced. At my last oil change, the safety inspection indicated that the pressure in the spare tire was OK. However it was not when I had to call AAA to replace the flat tire. When I mentioned this when I got the new tire, I was told that if the spare tire is not accessible the pressure is not checked. Fine but that should have been noted on the inspection report. I could have checked it myself. More

i love the car, although the driver's seat just isn't comfortable. also, i tried reading the manual--got to page 12...small print. watched 23 of the 43 mini videos and have no idea how to use the featu comfortable. also, i tried reading the manual--got to page 12...small print. watched 23 of the 43 mini videos and have no idea how to use the features. good news, i can start the car, turn the radio on, change the temperature in the car. that's about it. More

Working with Curt was a very pleasant experience. He kept me updated at all times. He kept me updated at all times. More

Fast easy transaction and freindly staff. Good selection of vehicles and options to pick from. Good selection of vehicles and options to pick from. More

Had a wonderful experience! Highly recommend! Purchasing a new vehicle was pleasant for a change! Highly recommend! Purchasing a new vehicle was pleasant for a change! More

Dave Sherman was friendly and helpful. I highly recommend Dave as a salesperson. I will be coming back. I highly recommend Dave as a salesperson. I will be coming back. More

I made an appointment to have a noise looked at in my car. The car is under warranty. When the tech addressed me he informed me that if it was not warranty related I would be charged 159.95. I was not to car. The car is under warranty. When the tech addressed me he informed me that if it was not warranty related I would be charged 159.95. I was not told this when I made the appointment. After becoming upset the manager did make it right, but the tech continued to ask me questions as if the noise was my fault. Had I been in an accident? Have I had the injectors worked on? WHAT ITS A BRAND NEW CAR!! It continued if it was an animal I would have to turn into my insurance. I was so stressed out by the end of this appointment! I have bought 2 brand new Hondas at this location. Not only will I not purchase another vehicle here I will never have another service done here. More

NaShawn was the perfect salesperson! I dread going to buy a car because of the high pressure, but there was none of that with him!! He made me feel like he was truly a partner in helping I dread going to buy a car because of the high pressure, but there was none of that with him!! He made me feel like he was truly a partner in helping me get the perfect vehicle for me! I test drove a Passport and then I wanted to drive a Pilot for comparison. There was a different package Pilot in the front, but he went to the back lot to get me a Pilot that had the same package as the passport so I had a direct comparison. Bob came over and introduced himself while I was there, then he called me Monday morning to see how I liked my vehicle and about my experience, NaShawn called me a few hours later. I feel very taken care of with Diehl, I would definitely recommend NaShawn to my friends. More

Very positive from beginning to end. Scheduling was quick and the service was done fast and well. Thanks Scheduling was quick and the service was done fast and well. Thanks More

Customer service at its finest! An overall great experience at Diehl Honda. Thank you to Cody and Bob, I love my new CR-V. I will definitely recommend. An overall great experience at Diehl Honda. Thank you to Cody and Bob, I love my new CR-V. I will definitely recommend. More