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Diehl Honda of Massillon
Massillon, OH
860 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 860 reviews
Verified Customer
August 21, 2024
The dealership was clean and efficient . I waited for my car on the premises and it wasn't long before it was ready . I waited for my car on the premises and it wasn't long before it was ready . More
by charlesdthompsonjr
Employees Worked With
August 20, 2024
My transaction was easy, smooth and friendly. From the moment I walked in the staff knew actually what they were doing. From the moment I walked in the staff knew actually what they were doing. More
by robrickt
Employees Worked With
August 20, 2024
Great place to have your car serviced. . I feel they are dependable and people I can trust. . I feel they are dependable and people I can trust. More
by wandapayne10
Employees Worked With
August 20, 2024
It has gotten very expensive for us as retirees. Said I could not use coupon due to not needing a tire rotation. That was not noted and I just got new tires so it was not needed. Said I could not use coupon due to not needing a tire rotation. That was not noted and I just got new tires so it was not needed. More
by ngray005
Employees Worked With
Unknown
August 20, 2024
I can't say enough good things about the service at Diehl Honda of Massillon, especially my service advisor, Alicia Bongini. She has consistently gone above and beyond to help me out, even when she didn’t ha Honda of Massillon, especially my service advisor, Alicia Bongini. She has consistently gone above and beyond to help me out, even when she didn’t have to. Alicia is a true advocate for her customers, and she has fought with my extended warranty company on my behalf multiple times—and won every time! Her dedication and expertise are unmatched, and I feel incredibly fortunate to have her as my advisor. I highly recommend Alicia and Diehl Honda to anyone looking for top-notch service. I couldn't ask for a better experience! More
by pmitchell4
Employees Worked With
Alicia Bongini
August 18, 2024
This dealership was great to work with. We had some concerns regarding a recall, but we received phone calls to keep us updated We had some concerns regarding a recall, but we received phone calls to keep us updated More
by carmelcorn74
Employees Worked With
August 16, 2024
I always over the customer service I get when I come there. Very friendly staff. there. Very friendly staff. More
by twhitehousec
