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Diehl Honda of Massillon
Massillon, OH
859 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 859 reviews
September 12, 2024
I was really impressed with the service when I called ahead to let them know I’d be arriving soon to get my tire replaced. By the time I got there, they had already mounted the new tire on my rim, which ahead to let them know I’d be arriving soon to get my tire replaced. By the time I got there, they had already mounted the new tire on my rim, which they had kept overnight. Thanks to their efficiency, I only had to wait about 10 minutes, and my car was ready to go. Great customer service! More
by mkelz07
Verified CustomerEmployees Worked With
Lindsay
September 11, 2024
I had my car in for fuel injector recall and it still smells like gas even after bringing my car into dealership 2 times. Additionally, was advised to replace brakes so I did and now I am hearing loud ra smells like gas even after bringing my car into dealership 2 times. Additionally, was advised to replace brakes so I did and now I am hearing loud rattling noise along with some vibration. Terrible experience. I wished I never brought my car to your dealership for brakes and fuel injector work. More
by ssohal823
Employees Worked With
Jared in Service
September 10, 2024
Tim did a great job on listening to our concerns and putting together a deal that was acceptable to us. There was no pressure, just listening. putting together a deal that was acceptable to us. There was no pressure, just listening. More
by jcgsped
Employees Worked With
September 10, 2024
Excellent service and great customer service. Very timely and efficient. Thank you for a great job Very timely and efficient. Thank you for a great job More
by mich76h
Employees Worked With
September 09, 2024
When I dropped the car off they were quick to respond to tell me they had the car and would look at it by the afternoon. Spot on - nice people to work with. tell me they had the car and would look at it by the afternoon. Spot on - nice people to work with. More
by immahlon.4779
Employees Worked With
September 09, 2024
Paul kept me informed about the progress of the service. He was exceptionally courteous. The inspection was very thorough and detailed. The results were well documented. He was exceptionally courteous. The inspection was very thorough and detailed. The results were well documented. More
by RKR4351
Employees Worked With
Paul in Service
September 07, 2024
Duane was amazing! Very honest and open. The team worked well and we got a great deal. Very honest and open. The team worked well and we got a great deal. More
by abster324
Employees Worked With
September 07, 2024
We were very impressed with the service we received at Diehl. Duane was great to work with -not a "pushy" car salesman, very well informed, researched our options thoroughly, answered questions clearly, Diehl. Duane was great to work with -not a "pushy" car salesman, very well informed, researched our options thoroughly, answered questions clearly, ensured we got the best deal, and walked us through the whole process efficiently. More
by whitlaboy
Employees Worked With
