Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Diehl Honda of Massillon
Massillon, OH
773 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 773 reviews
September 13, 2024
Everyone there was nice and very helpful. It was a very good experience for my first time being at a dealership It was a very good experience for my first time being at a dealership More
by jessicaweller927
Verified CustomerEmployees Worked With
September 13, 2024
Other than the cost -very satisfied but what isn’t expensive these days and then don’t like having to write at least 15 words 🥴 expensive these days and then don’t like having to write at least 15 words 🥴 More
by martha_wachunas
Employees Worked With
September 13, 2024
My experience was very positive. I was greeted promptly and professionally immediately. I was advised of future possible service issues; no pressure was applied. I was very pleased. I was greeted promptly and professionally immediately. I was advised of future possible service issues; no pressure was applied. I was very pleased. More
by kateharmon
Employees Worked With
September 12, 2024
I was really impressed with the service when I called ahead to let them know I’d be arriving soon to get my tire replaced. By the time I got there, they had already mounted the new tire on my rim, which ahead to let them know I’d be arriving soon to get my tire replaced. By the time I got there, they had already mounted the new tire on my rim, which they had kept overnight. Thanks to their efficiency, I only had to wait about 10 minutes, and my car was ready to go. Great customer service! More
by mkelz07
Employees Worked With
Lindsay
September 11, 2024
I had my car in for fuel injector recall and it still smells like gas even after bringing my car into dealership 2 times. Additionally, was advised to replace brakes so I did and now I am hearing loud ra smells like gas even after bringing my car into dealership 2 times. Additionally, was advised to replace brakes so I did and now I am hearing loud rattling noise along with some vibration. Terrible experience. I wished I never brought my car to your dealership for brakes and fuel injector work. More
by ssohal823
Employees Worked With
Jared in Service
September 10, 2024
Tim did a great job on listening to our concerns and putting together a deal that was acceptable to us. There was no pressure, just listening. putting together a deal that was acceptable to us. There was no pressure, just listening. More
by jcgsped
Employees Worked With
September 10, 2024
Excellent service and great customer service. Very timely and efficient. Thank you for a great job Very timely and efficient. Thank you for a great job More
by mich76h
Employees Worked With
September 09, 2024
When I dropped the car off they were quick to respond to tell me they had the car and would look at it by the afternoon. Spot on - nice people to work with. tell me they had the car and would look at it by the afternoon. Spot on - nice people to work with. More
by immahlon.4779
Employees Worked With
September 09, 2024
Paul kept me informed about the progress of the service. He was exceptionally courteous. The inspection was very thorough and detailed. The results were well documented. He was exceptionally courteous. The inspection was very thorough and detailed. The results were well documented. More
by RKR4351
Employees Worked With
Paul in Service
