Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Diehl Honda of Massillon
Massillon, OH
859 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 859 reviews
November 01, 2024
Friendly staff who did not pressure you. appropriate pace of conversation when Brian discussed features of the car. appropriate pace of conversation when Brian discussed features of the car. More
by douglas196347
Verified Customer
November 01, 2024
I took my 2018 Honda Accord Sport 1. 5L with 110k miles to Diehl for an oil change and to have my climate control fixed. I was getting heat on the driver side but ice cold air on the pass 5L with 110k miles to Diehl for an oil change and to have my climate control fixed. I was getting heat on the driver side but ice cold air on the passenger side. Later that day I was called to be notified that the oil change was completed but that in order to fix the heat, that I would need to replace the engine for $8,000. I then took it to my personal mechanic and he replaced a belnd door actuator for $170 and I have heat now. Never taking my car to Diehl for service again since they tried to scam me. More
by Tpersutti
Employees Worked With
Only worked with the Service Dept.
November 01, 2024
Other than the waiting time from finance, We had a great experience. Tim was one of my favorite salesman I’ve bought a car from. experience. Tim was one of my favorite salesman I’ve bought a car from. More
by bryntwerntz
October 31, 2024
Great customer service and thanks to the sales team for getting us our new car! getting us our new car! More
by kiconway
Employees Worked With
October 30, 2024
Duane was extremely helpful with making the right vehicle purchase for myself and for my needs. Duane was very calm, patient, and knowledgeable. He made sure the entire process was as smooth and comfortable purchase for myself and for my needs. Duane was very calm, patient, and knowledgeable. He made sure the entire process was as smooth and comfortable as could be. I couldn’t have asked for a better salesman. More
by Rachel Hoisington
October 29, 2024
Excellent buying experience with Josh Haney at Diehl Honda! The customer service is outstanding. Everyone I've encountered at this dealership has been friendly and professional. I'm very happy with my n Honda! The customer service is outstanding. Everyone I've encountered at this dealership has been friendly and professional. I'm very happy with my new Honda! More
by genellcate
Employees Worked With
Josh Haney, John Sponseller, Meredith Phillips. Curt Hill answered questions after my purchase. Everyone 5-star!
