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Diehl Honda of Massillon
Massillon, OH
770 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 770 reviews
October 06, 2024
Issue unresolved. Didn’t seem to listen to my description of the actual problem which was never fixed. Broken plastic in my car afterwards. Idk where it’s from. Looks Didn’t seem to listen to my description of the actual problem which was never fixed. Broken plastic in my car afterwards. Idk where it’s from. Looks like pieces from the car. Want compensation. This is ridiculous More
by erbird333
Verified CustomerEmployees Worked With
Not sales rep issue
October 06, 2024
I brought my Honda Crv in for its first oil change and rotation. Lindsay was very thorough explaining the details of the multi-point inspection. The service department was very busy, but work was complete rotation. Lindsay was very thorough explaining the details of the multi-point inspection. The service department was very busy, but work was completed in good amount of time. More
by IPPOT85
Employees Worked With
October 05, 2024
It was a good first time car buying experience, with minimal pressure an d I really enjoy the car that I picked out. minimal pressure an d I really enjoy the car that I picked out. More
by jaydencollins016
Employees Worked With
October 04, 2024
I have waited 16 months to have a defective passenger window mechanism fixed on my Honda Pilot, new in 2022. Finally had it in this past week, and it STILL wasn’t corrected after I was told it was. window mechanism fixed on my Honda Pilot, new in 2022. Finally had it in this past week, and it STILL wasn’t corrected after I was told it was. More
by hennons
October 04, 2024
Went in for oil change and tire rotation. I arrived 10 minutes early, was checked in immediately, and service was completed inside of 20 minutes. I arrived 10 minutes early, was checked in immediately, and service was completed inside of 20 minutes. More
by hk73454
Employees Worked With
Alicia
October 04, 2024
she was very nice every time and super understanding. She made the w the process clear and easy She made the w the process clear and easy More
by clcarlos5
Employees Worked With
October 04, 2024
Honda was great, Josh and Jason were incredibly helpful with setting us up with knowledge and a perfect car. with setting us up with knowledge and a perfect car. More
by hmyork1992
October 04, 2024
Jessica was very professional, and she gas a lot of knowledge about the cars .Her Customer Service was very tasteful, the time she put towards the client makes you want to come back over and over again knowledge about the cars .Her Customer Service was very tasteful, the time she put towards the client makes you want to come back over and over again.. More
by roslynmack18
Employees Worked With
October 04, 2024
My sales experience was very good which I greatly appreciate. The dealership was very busy and so the wait of 3 1/2 hours was tough and not expected but when I went back to have the recall work done appreciate. The dealership was very busy and so the wait of 3 1/2 hours was tough and not expected but when I went back to have the recall work done I was treated so well it made up for the previous wait. More
by nobody
