Diehl Honda of Massillon

The dealership was great. Asking for a specific number of words is stupid. Extra word. Asking for a specific number of words is stupid. Extra word. More

I was very appreciative of how quickly they got my Honda in the shop due to the recent recall. They were very efficient and knowledgeable about the recall as well. Curt and Alicia were very kind with helpin in the shop due to the recent recall. They were very efficient and knowledgeable about the recall as well. Curt and Alicia were very kind with helping me get it taken care. I’m unsure of the gentlemen’s name that I met when I walked in, but he had reddish brown hair, he was very kind and even pulled my vehicle in the garage because it was raining. The ladies at the front desk were very kind as well, there was a lady training and whoever was training her was doing a wonderful job as well. I am glad I bought my Honda hrv from Diehl and I am glad I had it serviced there! More

The service department saw me the same day I called in for service. I was kept informed of what was needed and the cost, and the car was ready when promised. The service staff was courteous and efficien for service. I was kept informed of what was needed and the cost, and the car was ready when promised. The service staff was courteous and efficient. More

Went out of their way to put me in the right vehicle. They explained the whole process completely and had me in the vehicle of my dreams They explained the whole process completely and had me in the vehicle of my dreams More

“I recently took my car in for service to diagnose an issue, and I was informed the cost would be $200. While I understand the importance of paying for quality work, I found the pricing misleading. Initi issue, and I was informed the cost would be $200. While I understand the importance of paying for quality work, I found the pricing misleading. Initially, I was told the service fee was $150, but additional charges were added, bringing the total to $200. As a hardworking individual who values transparency, I find this practice deceptive and unfair. Additionally, I feel that repair costs for motor vehicles are often overinflated, making it even more challenging for everyday people to afford necessary maintenance.” More

Great experience. Sales staff was unbelievable and finance can only be described as excellent. This truelly was a perfect transaction Sales staff was unbelievable and finance can only be described as excellent. This truelly was a perfect transaction More

The service was excellent. it was fast and courteous. the lady in the service Department was very knowledgeable and courteous. it was fast and courteous. the lady in the service Department was very knowledgeable and courteous. More

Everyone was very helpful! ! The staff was great!! Great experience!! We love our new Honda CRV. ! The staff was great!! Great experience!! We love our new Honda CRV. More

David was a great knowledgeable man that didn’t pressure but he sure knew his stuff. He should get a bonus for all his work. 😊 but he sure knew his stuff. He should get a bonus for all his work. 😊 More

The Honda service was great people the treat me with good service and respect and they was quick to check me in and start working on my car service and respect and they was quick to check me in and start working on my car More