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Diehl Honda of Massillon
Massillon, OH
1,094 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,094 reviews
June 23, 2025
Long story short I took my car in at 9:00am and was told my car would take abou 1 hour. At 11:00 I called and they hadn't even looked at it. Around noon they called to say they had the repair done and had my car would take abou 1 hour. At 11:00 I called and they hadn't even looked at it. Around noon they called to say they had the repair done and had taken it for a test drive. I said so I can come pick up my car and they said they had to check and would call me back. I picked up my car around 2:00. I just feel that I always get the run around when I take my car there, More
by dcottonbrook
Verified CustomerEmployees Worked With
Josh
June 21, 2025
They always take great care of me and keep Me informed about my car and the time frame about my car and the time frame More
by skinny730
June 20, 2025
I had a much needed detail done. The price was great and the work was excellent. The price was great and the work was excellent. More
by CHILL24
Employees Worked With
June 19, 2025
The finance guy was dishonest. He added a warranty and gap policy without disclosing the cost. ($5000 extra) I was not shown the entire document, just an IPad with signature blo He added a warranty and gap policy without disclosing the cost. ($5000 extra) I was not shown the entire document, just an IPad with signature block. I refused this coverage the next day, but now I'm told it will take up to 60 days to refund. I'm very disappointed in this dealership. More
by nonoraider1
Employees Worked With
June 19, 2025
Excellent service from phone call to pick up! Lance was great. Everything was done well and on time. Lance was great. Everything was done well and on time. More
by rfly
June 18, 2025
Love these guys. Been coming here for 6 years and this is my fourth vehicle with them. I recommend them to everybody I know that's looking to get a new vehicle. Been coming here for 6 years and this is my fourth vehicle with them. I recommend them to everybody I know that's looking to get a new vehicle. More
by ottfreyrr
Employees Worked With
June 18, 2025
Kodiak was great, he even came in on his evening he was off. He was very helpful. The night I first looked at the car, it was pouring down rain, he came out with an umbrella. off. He was very helpful. The night I first looked at the car, it was pouring down rain, he came out with an umbrella. More
by KathyMAudi
Employees Worked With
Kodiak
