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Diehl Ford of Massillon

Massillon, OH

4.2
206 Reviews

4321 Lincoln Way E

Massillon, OH

44646

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206 Reviews of Diehl Ford of Massillon

February 24, 2024

I had a awesome experience with my sales team and I would recommend him to anyone that is interested in buying a car. I,have a couple of his cards if any of my friends or family are interested. More

by mustangjoe51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
February 23, 2024

Brought me rite in out of the rain and made me feel qwlcome. They corrected what I needed and made me aware of problems. Stops a lot quicker. More

by dexterdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
February 23, 2024

They did everything you ask for and make it simple as can be. I'll be back when I'm ready for a new car More

by rebekahb45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob , Olivia Gehring
February 23, 2024

The car needed it whatever it got and almost too late. It was not the best time. And I’m good we have caught on it. More

by elroy322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, I have known him for a long time, and is VERY TELLING ON THE right line., Olivia Gehring
February 21, 2024

Did a nice job of explaining everything and answering all of my questions Thanks Rob and team More

by mckpupgg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
February 17, 2024

Very friendly staff answered all of my questions Chad was a great salesman he helped me a lot More

by clay.shaw00
Recommend Dealer
Yes
Employees Worked With
Chad Westfall
February 17, 2024

It would have been nice if they would have erased the previous owner's Bluetooth connections and maps from the vehicle before I took possession. They also should have ensured my Sirius Radio was connecte More

by msdolan70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Zach, Olivia Gehring
February 16, 2024

I have used this location to buy cars and have them serviced for years. I like the service team. More

by jhudson11804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
February 13, 2024

My service sucked I still have my problem after 3 services I won’t be back More

by Johnlitman52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Gehring
February 11, 2024

Chad was very helpful and easy to talk to. He worked hard to get the cost I could agree on. The finance team was also kind and helpful. More

by cindyhernandez1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
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