Diehl Ford of Beaver - Service Center
Beaver Falls, PA
162 Reviews of Diehl Ford of Beaver - Service Center
Very Professional, Joel in service and the whole staff where all very nice and helpful! Joel had my car in very quickly and was able to do everything it needed very quickly. Kept me informed the whole tim where all very nice and helpful! Joel had my car in very quickly and was able to do everything it needed very quickly. Kept me informed the whole time. I will be coming back to Diehl Ford from now on for all my service and sales needs More
Have been there for three serviceable items and one accessory installation. Over an 8 month period they were unable to fix any the three service items. Mis-ordered parts for one job led to a needless m accessory installation. Over an 8 month period they were unable to fix any the three service items. Mis-ordered parts for one job led to a needless month-long delay, and after their install the problem still exists. They did such a poor job installing the accessory (Ford branded tonneau cover) that they had to reorder parts and do it again. It still looks like an amateur installed it. Recent turnover in service department desk personnel seems to be a worn has-been and a green newbie. I am fortunate to have a 3rd party extended warranty and a great indy mechanic. One plus - they can do an oil change properly. More
Service was good. However, I had an appointment for a safety recall, yet they had no parts available, in the event the affected component needed repaired after their a However, I had an appointment for a safety recall, yet they had no parts available, in the event the affected component needed repaired after their assessment. Another appointment will need to be made and after their assessment they indicated there could be a 3 month wait on parts. This makes no sense. More
I am very satisfied with Diehl Ford. Service advisor Joel Canello does a great job. He is very good at welcoming you to Diehl Ford. He is very thorough and keeps me updated on my service Service advisor Joel Canello does a great job. He is very good at welcoming you to Diehl Ford. He is very thorough and keeps me updated on my service through good communication. The technicians at Diehl Ford does a great job at servicing my car. Letting me know of its condition and how best to maintain it. When you walk into Diehl Ford the whole team is very customer oriented, from the time you walk in and as you exit. More
Great friendly people that get you squared away in a timely manner while also keeping you up to date on the status of your vehicle which is thoughtful and very professional. I am happy to continue busin timely manner while also keeping you up to date on the status of your vehicle which is thoughtful and very professional. I am happy to continue business with them and will purchase my next vehicle here (bought 4 here so far and every experience has been great!). More