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Diehl Ford Hyundai of Sharon
Sharon, PA
724 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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724 Reviews of Diehl Ford Hyundai of Sharon
Verified Customer
July 03, 2023
This service experience was the best one I've had since Diehl bought out Preston Hyundai. In general (not just at this dealer), I've found in recent years that service has been way more sales-driven and p Diehl bought out Preston Hyundai. In general (not just at this dealer), I've found in recent years that service has been way more sales-driven and profit-focused than economical, honest and helpful to the consumer. I don't care to drive up for service and a valet takes my car. I don't care if the building looks like a luxury waiting room. I find that tactic absolutely ridiculous and foolish. It's a car garage. It should look and smell like one! This visit reminded me of the old, honest service you used to get. Kudos for not ripping me off this trip. More
by CHIAPET
Employees Worked With
I don't know this person they want me to rate.
July 03, 2023
Don't be fooled by the outside. People inside were very friendly and helpful. I look forward to their new building for their comfort as well as customers. People inside were very friendly and helpful. I look forward to their new building for their comfort as well as customers. More
by CALDWELLBST1
Employees Worked With
Angelo
July 02, 2023
Called and made an appt for an oil change and a recall on my vehicle...was told at that time they needed to order the recall part but would be in by Friday so I rearranged my work schedule so this could be t my vehicle...was told at that time they needed to order the recall part but would be in by Friday so I rearranged my work schedule so this could be taken care. Dropped my car off the night before. Friday afternoon Deihl ford called and said my car was ready went and picked it up was never told the recall was not completed until a week later, which was 8 days after I thought the recall was completed to be told it was not done because the part just came in....I do not have the time to let them have my car as I travel for work and don't feel that I should have to use another pto day because of their incompetence. Awful service....I should have been notified prior to the original service date that the part had not come in and given me the chance to reschedule. Glad they feel I have time to play games with them, my time is just as important and do not have the extra time off work. More
by VDAUGHERTY320
Employees Worked With
Donnie made the appt, Tony called to inform me recall was not completed
June 30, 2023
Donnie is amazing. Who ever did my recall not so much. He was rude and acted like it didn’t know anything. To scold me for the tire size I had on my car was a bit ridic Who ever did my recall not so much. He was rude and acted like it didn’t know anything. To scold me for the tire size I had on my car was a bit ridiculous. Just because Hyundai says one thing doesn’t mean I have to follow. The way he talked was chastising and I felt like I was being talked down on for being a female. But Donnie - amazing! More
by CRV5204
Employees Worked With
Mechanic - awful. , Donnie Guthrie
