Diehl Ford Hyundai of Sharon

This dealership is the best I’ve worked with. Justin Crum found me a great car that I love! I thought the process would be stressful, but not at all. This dealership is very professional! Justin Crum found me a great car that I love! I thought the process would be stressful, but not at all. This dealership is very professional! More

The people working at Diehl were so helpful, understanding, and explained everything they were doing in great detail. understanding, and explained everything they were doing in great detail. More

Everything that I dealt with went above and beyond to take care of everything for me on the service technician here for me to the person that I spoke with the bed by appointment take care of everything for me on the service technician here for me to the person that I spoke with the bed by appointment More

everyone was very friendly! Tony was helpful and kind during my visit, everyone was professional and efficient. Tony was helpful and kind during my visit, everyone was professional and efficient. More

This used to be my favorite local dealership to deal with service. My last oil change covered by my lease was completed yesterday and I will not planning on recommending or continuing service here. The one g service. My last oil change covered by my lease was completed yesterday and I will not planning on recommending or continuing service here. The one gentleman was very helpful I thought I booked an oil change online and mistakenly thought it was yesterday morning and he was able to fit me in. The service when I picked up my vehicle was beyond terrible. I informed the gentleman that my vehicle was blocked and unable to leave. Didn't action to help me leave. Ended up returning to the service desk to ask again for assistance. Seems annoyed to have to move the vehicle and whole moving the vehicle that blocked me in yelled out the window "didn't you leave how to maneuver in driver's Ed?" It may have been intended to be funny, but a horrible experience. Really poor customer service. More

After 9 months and 4 times that my car had to be towed there, my car was finally taken care of by Amanda. After going thru the whole carbon cleaning process, and then replacing the knock sensor, and then there, my car was finally taken care of by Amanda. After going thru the whole carbon cleaning process, and then replacing the knock sensor, and then replacing that same knock sensor again, thinking it was faulty, they finally realized that it was the motor and Amanda took really good care of us. She got us a loaner as soon as possible, which is extremely important to me cause I have an adult autistic son, who has to go out daily, And a disruption to his routine is terrible . And I can’t afford a rental car, cause I’m still catching up on things from the 4 times towing ( my insurance would only cover so many miles and you are a lot farther so it was about 100 dollars each time ) and the knock sensor and we had to have some other things done to. So my only way to have a car was the loaner. So I really appreciated Amanda pulling that off for us! She also went the extra mile fixing my car and making sure I would be good and hopefully not have anymore problems for awhile. Amanda always explained everything to me so I was able to u derstand. I also want to thank Donny, for his honesty and listening to me craziness when I called. He was always very nice. Tony who worked on my car was also very nice and made me laugh even when going thru a rough time. And Bill who brought us the loaners was very nice and I felt very comfortable riding with him. All in all I felt like they were all routing for me and my car to be ok and were trying to do the best they could to achieve that. I still have one more trip there to get my car inspected and 4 new tires and then I hope we will be done for awhile. More

Excellent service. Service manager & technician were great. My 2005 ford freestyle runs like a new vehicle! Service manager & technician were great. My 2005 ford freestyle runs like a new vehicle! More

Great sales person and staff. A a a a a a a a a a A a a a a a a a a a More

Courteous, attentive, competent, and professional. It was a good experience. I would not hesitate to use them again It was a good experience. I would not hesitate to use them again More

My service started at my appointment time. Service manager was efficient and explained what service was provided. I got my car back as swiftly as possible while I waited. Service manager was efficient and explained what service was provided. I got my car back as swiftly as possible while I waited. More