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Diehl Ford Hyundai of Sharon

Sharon, PA

Overview
Employees
Reviews
Vehicles
4.6
664 Reviews
Here at Diehl Hyundai of Sharon, we pride ourselves in our hard work and customer satisfaction. Our dealership offers extensive new and pre-owned inventory, as well as lease specials, financing options, and expert auto service. Come visit Hyundai Dealer in Sharon PA today!
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1300 East State Street

Sharon, PA

16146

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Showing 664 reviews

September 05, 2023

I like the dealership however when I made an appt. for a recall on my vehicle, I went to the appt. only to find out that they didn`t have the part in stock. I would think this should be checked ahead More

by GARYPAN1950
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Donnie Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 05, 2023

Fantastic service and quick feedback on my vehicle. Great service work for what needed done on my car. More

by JOEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Guthrie
3.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2023

SERVICE EMPLOYEE'S WERE PROFESSIONAL, COURTEOUS, AND KNOWLEDGEABLE. The vehicle was completed when they said it would be. Good customer service More

by RAKALAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Guthrie
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 30, 2023

We bought both of our vehicles at Grove City Ford when we lived in Grove City. We moved to Hermitage in July 2022 and have taken our vehicles to Diehl Ford since then. Always good service. More

by JKLAMB3456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Diehl Ford Hyundai of Sharon responded

Thank you for your continued trust and loyalty in choosing Diehl Ford for your vehicle service needs. We truly appreciate your business and your kind words about the service you've received. It's wonderful to hear that you've consistently experienced good service at Diehl Ford. We're committed to providing top-notch service to all our customers, and we're glad to know that your visits have been consistently positive. If you ever have any questions, need assistance, or want to share more feedback, please feel free to reach out. We're here to ensure your experience with us remains seamless and satisfactory.

August 29, 2023

loved working with Ryan feola. He is always upfront and honest with me during our negotiations! More

by drunyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Feola!!!
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Aug 31, 2023 -

Diehl Ford Hyundai of Sharon responded

Thank you for sharing your positive feedback with us. We're delighted to hear that you had a great experience working with Ryan Feola. It's fantastic to know that Ryan's upfront and honest approach during negotiations resonated with you. We value transparent and open communication with our customers, and we're glad to hear that Ryan exemplified this in his interactions with you. If you ever need assistance, have questions, or want to share more feedback, please don't hesitate to reach out. We're here to ensure your experience with us remains positive and satisfactory.

August 28, 2023

Went for an oil chabnge and had no problems. Thanks Diehl of Shjaron, Pa. Let me add one more word. More

by Turtlerosko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure. Gentleman in the service office.
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Aug 31, 2023 -

Diehl Ford Hyundai of Sharon responded

That's awesome!

August 26, 2023

The vehicle was completed when they said it would be. However, there was grease on the steering wheel and drivers seat and the vehicle reaked of grease. Additionally, it is next to impossible to talk t More

by mbulick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Aug 31, 2023 -

Diehl Ford Hyundai of Sharon responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your recent service visit, as well as any difficulties you experienced when trying to communicate with us. Your experience certainly falls short of the level of service we strive to provide to our customers, and we appreciate your honest feedback as it helps us identify areas for improvement. We deeply regret any inconvenience caused by the presence of grease and the unpleasant odor in your vehicle. This is not the kind of experience we want for our customers, and we apologize for this oversight. Your feedback regarding the difficulty in reaching a person at the dealership and the challenges you faced with our service department's organization is noted. We understand the importance of effective communication and efficient processes. We take your feedback seriously and will work towards addressing these concerns. Your suggestions about hiring more personnel are appreciated and will be considered as we continuously improve our service department. If there's anything we can do to address these issues or to assist you further, please don't hesitate to reach out. Your satisfaction is important to us, and we're committed to making your future experiences better. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.

August 25, 2023

My car drives like it’s brand new! My power steering was bad and they even fixed another issue! More

by AMALEY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Guthrie
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Diehl Ford Hyundai of Sharon responded

Awesome.

August 24, 2023

Excellent to work with on scheduling and service. Donny and the service team were great to work with, and make repairs, and service simple, quick, and easy. More

by PMILLIKEN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 24, 2023

Great dealership and very professional. They are always willing to listen and work out a mutual agreement. More

by MARKSDUDA
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Donnie Guthrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Crum, Gary Risch
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Aug 31, 2023 -

Diehl Ford Hyundai of Sharon responded

Thank you for sharing your positive experience with us. We're thrilled to hear that you had a great experience with our dealership and that you found our team to be very professional. It's wonderful to know that we were able to provide you with a positive and attentive experience. We take pride in our commitment to listening to our customers and working towards mutually beneficial solutions. If you ever have any further needs, questions, or feedback, please don't hesitate to reach out. We're here to ensure your experience with us remains positive and satisfying.

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