Diehl Chrysler Dodge Jeep Ram of Butler

I had seen online the evening before in the Diehl Dodge web page describing a Jeep my husband might be interested in. So I called the next day inquiring if the Jeep was still for sale. The phone was answer web page describing a Jeep my husband might be interested in. So I called the next day inquiring if the Jeep was still for sale. The phone was answered by "Don Gregg" who seemed very friendly and chipper. He invited us to come look at it that evening. I gave him a general idea of when we might arrive and he said it will be ready for you to look at as soon as you arrive. When we pulled in the lot it was right in front to see before we parked. When we entered the showroom we were greeted as soon as we entered the showroom, no waiting around. The same telephone voice stated a friendly "hello, I'm Don Gregg, come on in." Which made me feel at ease. He was very friendly not stiff and starchy. He sated "Kathy?" and had an outstretched handshake waiting for us. He took us outside to look at the bright red Jeep and offered us a test ride. He let us talk openly and only offered information that he had the answer to. It was a comfortable ride. The Jeep had everything we were looking for except leather seats and so we made the compromise decision and returned to the dealership. Someone test rode our used 2008 Jeep Rubicon and came back right away for a trade price. The dealership was easy to deal with in deciding the trade-in price and so we picked up our Jeep Saturday morning. We are 59 yrs. old and this is our very first new vehicle ever and we couldn't be happier. We have bought used before this and none of those sales were as quick, efficient and as easy as this one. Diehl's made it an enjoyable experience for us. Thank you to everyone at Diehl's that played a part in our new ride. More

Corey did a good job! It took a little longer than expected, but it was ok. I will recommend him and this dealer to anyone in need of a good reliable car. expected, but it was ok. I will recommend him and this dealer to anyone in need of a good reliable car. More

The experience we had with Mr. Gregg was that he was very helpful and courteous and if he couldn't answer our questions he found the answer for us. very helpful and courteous and if he couldn't answer our questions he found the answer for us. More

We are giving Don Gregg a great rating because he was easy to deal with there was no pressure just great service. He didn't keep us long and everything went smoothly. We will be sure to refer Don at Diel easy to deal with there was no pressure just great service. He didn't keep us long and everything went smoothly. We will be sure to refer Don at Dielhs. More

Stephen, Corey and Jonathan were very helpful,respectful and knowledgeable. I was offered a seat and water. They assisted me in every way I needed. and knowledgeable. I was offered a seat and water. They assisted me in every way I needed. More

Don Gregg was a pleasure to work with. He did everything possible to get me the vehicle I wanted at a price much less than I expected to pay. He answered all of my questions with the utmost patience and si possible to get me the vehicle I wanted at a price much less than I expected to pay. He answered all of my questions with the utmost patience and sincerity. He set me up with a rental car while the new purchase was in the shop for minor adjustments. The service department was effecient and did a very fine job. The car was spotless on return. The entire procedure was a very painless and actually enjoyable experience. I couldn't be happier. Thank you, Don and all of Diehl Automotive! More

No high pressure sales from salesman or from the finance person. Dealer did a great job getting car ready for delivery in a short period of time. person. Dealer did a great job getting car ready for delivery in a short period of time. More

Jess was outgoing and so super friendly from the moment she approached me in the lot. There was no pressure into buying like some dealerships. She went above and beyond to put me into the vehicle I wante she approached me in the lot. There was no pressure into buying like some dealerships. She went above and beyond to put me into the vehicle I wanted More

The sales staff was very helpful and considerate of my needs. Greg Gallagher was very patient and answered all of my questions. he made the whole process very easy. needs. Greg Gallagher was very patient and answered all of my questions. he made the whole process very easy. More

Jonathan was very rude he appraised my car at being worth thousands less then the dealership i bought my new car at. very rude and cocky acted like i was stupied and when he called me the next day he asked w thousands less then the dealership i bought my new car at. very rude and cocky acted like i was stupied and when he called me the next day he asked what i though told him it was still a no and not sure why he wasted his time calling me cuz his outcome was still the same i really liked the salesman that i was dealing with but after meeting Jonathan i couldnt get out of the dealership fast enough he was so rude! More