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Diehl Chevrolet of Hermitage - Service Center

Hermitage, PA

4.2
130 Reviews

130 Reviews of Diehl Chevrolet of Hermitage - Service Center

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August 11, 2024

I've had A LOT of issues with my new Trax, but the staff in the service department have been helpful. The issues I've had (leaks in the car frame, key hole cover on the door handle coming off, tire pressur More

by georges4
Workmanship
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Took my car in for oil change and tire rotation, it was very easy to make the appointment, the day of the service was greeted as soon as I entered car was taken right in was in and out in no time, friendl More

by sprelerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

August 10, 2024

The service department has been great while working on my car. The front check in desk girl is very nice and friendly. My repair was done in a timely manner More

by skhrtlnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

August 05, 2024

Provided the service in a timely manner. Staff was very friendly. This survey is pissing me off. There that should ve 15 words. More

by swampfox0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! I wish we can shorten the survey words! haha! We are thrilled to hear that you had a great experience with our Service Department though! Thank you!

August 04, 2024

Had a coupon not honored. Passenger vent not fixed gas door has not been fixed More

by audreygoodrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Absurd amount charged for diagnostic on A/C unit. Thankful for extended warranty I bought. More

by lynne1955miracle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Still haven’t received the truck. Called 3 times this past week to check the status and left a message with someone in sales. Called back and left voicemail with Ralph. Never received More

by todd.smith
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Ralph Arcuri
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

It got in an hour and a half late,said clunking noise was normal,and could get leaf spring spacers,but it wasn’t covered,pretty bad when you spend $60000 on a truck and it clunks. More

by bill1996amy
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna DeCesare
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Washer fluid low light was on when I went. It was on when I left More

by Bobplyler7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Always helpful on the phone. Got me in pretty quick. Friendly in person. I’ll continue to do business there More

by MarkB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.