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Diehl Chevrolet of Hermitage - Service Center

Hermitage, PA

4.1
144 Reviews

144 Reviews of Diehl Chevrolet of Hermitage - Service Center

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January 26, 2025

I have purchased my last 2 new cars from here and use the service department for all my car care needs. More

by Calla916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Surenda
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Al Snyder was a great salesman honest friendly very energetic a pleasure to deal with.My concern was I brought my 2019 in for the free service and after a full half hour after 1 pm my appointment time More

by mikekellner62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
sorry don't know names ,everything was really great experience my truck is great,just wish my truck got into the shop on time.
January 15, 2025

Did everything to my truck as asked to do. Just wish the would have the courtesy washes. More

by Ldcfussell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! I'm sorry to hear we didn't do our complimentary car wash - curious if it was down that day - in the winter it gets a little finicky! We are thrilled to hear that you had a great experience nonetheless with our Service Department and look forward to continuing to serve you. - Juanita (Executive Assistant)

January 02, 2025

Great service and a clean truck when they were done. Nice waiting area to sit & wait. More

by robnoblejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Surenda
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

TERRIBLE SERVICE! We had a verified 9am appointment for new tires and inspection, you tell me what happened. The girl keep sliding our car back. I had to reschedule a More

by Ramsey
Service Time
Recommend Dealer
No
Employees Worked With
Girl at service desk
December 18, 2024

Someone went into my glove box to get my registration for an inspection they couldn’t do at that time. I was never asked first if they could look for it. More

by sburns0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna DeCesare
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Everything was done in a timely manor. I had the tires rotated but they never checked the air pressure because the back tire where 10 pounds off. Other than that they do a good job. I also More

by stewman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Steven was a great help. I got the time for my appointment wrong and he made a way to get my problem fixed right away despite my mistake. Very helpful!!! More

by Stauffer.ra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Surenda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

November 29, 2024

Great Experience ! Everyone was very friendly and kind. We were treated with respect and dignity ! While waiting for our car to be serviced we spoke to several employee More

by hotrodduddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pantone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beckie Napierkoski Sakonyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pantone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Surenda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Diehl Chevrolet of Hermitage responded

Wow! Your words are like a warm hug on a cold day - thanks a bunch for the love and positivity! Our Sales team is over the moon knowing they hit the bullseye for you. Here's to more awesome times ahead - we're all geared up to keep rocking your world! - Juanita F. (Executive Assistant)

November 26, 2024

Service lady was very rude. Was told if light was off no warranty. Even though light goes on and off and it stores the code. Do not recommend this dealership. More

by marke945
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna DeCesare
1.0
This rating includes all reviews, with more weight given to recent reviews.
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