Diehl Chevrolet of Hermitage - Service Center

I would call service no answer leave a message which I did no response. Service lady said she was doing 2 dealerships instead of 1 My 2021 work tk broke down it took 7 days to put a starter an a battery did no response. Service lady said she was doing 2 dealerships instead of 1 My 2021 work tk broke down it took 7 days to put a starter an a battery in it. I had to use my new 2024 Chevy truck that i bought 1 month ago for work getting it dirty. Was not happy I will never buy anything from Deihl Chevy again More

Diehl Chevrolet of Hermitage is always professional and efficient! That is why I trust them to service my vehicles. efficient! That is why I trust them to service my vehicles. More

Took longer than expected and didn’t change the oil change percentage. Now have to stop back for them to adjust it. change percentage. Now have to stop back for them to adjust it. More

My salesmen was Ralph Arcuri, he has been our salesmen for close to 30 years. Ralph is the reason we go that dealership. Ralph is a good guy that is fair, honest and goes that extra mile to make sure we a for close to 30 years. Ralph is the reason we go that dealership. Ralph is a good guy that is fair, honest and goes that extra mile to make sure we are and stay happy with our vehicle. More

Very efficient. Employees were kind and I didn’t have to wait long. Good experience! Employees were kind and I didn’t have to wait long. Good experience! More

They always give fast and friendly service. They took me right in without an appointment. They took me right in without an appointment. More

Very nice service advisors. They let you know the progress of the service and give you an estimate of price. They let you know the progress of the service and give you an estimate of price. More

Always helpful and a very kind person. Treats me respectfully everytime I am in service Treats me respectfully everytime I am in service More

They were slow. Lack of communication with no call back to me. Unprofessional. I will Not be coming back. Lack of communication with no call back to me. Unprofessional. I will Not be coming back. More

I like the fast thorough reliable service and the paperwork describing the car’s status. paperwork describing the car’s status. More