Diehl Chevrolet of Hermitage

First and foremost. Honest, the car i brought in for an oil change for the first one since we owned and I expected for them to “find” several things wrong with the car. They did not. Also efficient. Frie oil change for the first one since we owned and I expected for them to “find” several things wrong with the car. They did not. Also efficient. Friendly. You are able to talk to the mechanic who serviced the car. That is important to me. Will definitely go back and I recommend them to anyone More

Randy in Service was very nice! He kept me informed on all that was happening! He went over the billing and was extremely polite and pleasant! all that was happening! He went over the billing and was extremely polite and pleasant! More

Very happy with my purchase of a used Toyota Rav thanks to dealer Adam Scott. Comparing prices and numbers of other cars was made easy thanks to his help. to dealer Adam Scott. Comparing prices and numbers of other cars was made easy thanks to his help. More

Very disappointed in the salesman. I had bought 3 previous cars prior to this new one was always happy but this last purchase was my last!!! Wrong name in the loan....used my toyota points from my Vi previous cars prior to this new one was always happy but this last purchase was my last!!! Wrong name in the loan....used my toyota points from my Visa card had that messed up. Was told that was the 1st time anybody has ever used Toyota points from a Visa...it was my 4th time at that same place. Asked for no running boards on my vehicle and there my new SUV sat with bright shiny running boards attached. My sales man stated he hadn't seen my vehicle yet....sorry. This is why I will Never go back there. More

Fast service and always courteous and free wash clean area. Easy to schedule an appointment experience was excellent. That is why I always return 5 Star rating for service area. Easy to schedule an appointment experience was excellent. That is why I always return 5 Star rating for service More

Helpful and knowledgeable Adam showed excellent product knowledge and was able help me find what I was looking for. There was no pressure and they are willing to work with you Adam showed excellent product knowledge and was able help me find what I was looking for. There was no pressure and they are willing to work with you to make sure that you are happy. More

2019 Toyota rav 4 Let me just say... it was the easiest and fastest car buying experience ever!! Adam was awesome! Will highly recommend this place to anyone! I’ll be b Let me just say... it was the easiest and fastest car buying experience ever!! Adam was awesome! Will highly recommend this place to anyone! I’ll be back for another! Thx so so much! You really made car buying quick, easy, and fun!! I’ll come down and see ya again!! More

My experience at Taylor Toyota was excellent! Paul was exceptionally helpful. He covered all the information well and answered all my questions. He also told me I could stop at anytime for assistance. exceptionally helpful. He covered all the information well and answered all my questions. He also told me I could stop at anytime for assistance. More

2 1/2 hours wait on oil change and inspection Took my truck to get inspection and oil change, has only 8000 so it's like new. Appointment was at 12:30 and at 2:50 I went and asked when it would be Took my truck to get inspection and oil change, has only 8000 so it's like new. Appointment was at 12:30 and at 2:50 I went and asked when it would be done. Oh, they were getting the paperwork, it was done. Really? 2 and a half hours???? There were not even any apologies given and no communication with me the entire time! More

Poor customer service Work scheduled was not completed, and they werent helpful or friendly at the service counter. When I informed them of the error they were argumentativ Work scheduled was not completed, and they werent helpful or friendly at the service counter. When I informed them of the error they were argumentative and less than helpful. More