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Diehl Chevrolet of Hermitage
Hermitage, PA
257 Reviews
Welcome to Diehl Chevrolet of Hermitage! If you're searching for a Chevrolet dealership near New Castle PA or Mercer PA, we're just a short drive away in Hermitage. Diehl Chevrolet of Hermitage is part of Diehl Auto Group and has access to thousands of in-stock inventory in Western PA and Eastern Ohio. Diehl Auto Group also has 6 Diehl Collision Center locations in Western and Northwestern, PA.
Whether you're in the market for a new or used car, or looking for a service center that you can trust, we want to be your dealer of choice. Please do not hesitate to contact us with any questions you may have. Stop in for a test drive today. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 257 reviews
February 10, 2024
Absolutely professional on every level! From selection to finance the team made the purchase easy and seamless ! Jake did amazing addressing my concerns and ensuring I knew all about the From selection to finance the team made the purchase easy and seamless ! Jake did amazing addressing my concerns and ensuring I knew all about the store, Todd made the paperwork an easy process. This team is amazing… if u need a new Chevrolet, here is your team! More
by JOEPANTONE
Verified Customer
February 08, 2024
Was supposed to get a free oilo change and tire rotation for free because I bought my car at the dealer however ended up paying $44 forone bulb on the back drivers side of my car and never asked before chan for free because I bought my car at the dealer however ended up paying $44 forone bulb on the back drivers side of my car and never asked before changing it just did it and wouldnt give me my keys until I paid for them to change a $5 bulb and claimed to change two but I have a screen shot of what it shows on my chevy app one bulb was changed and they CLAIMED to have done other work required for an oil change at 75,000 miles and when I asked them about it he gave one excuse after the other on why that didn't get done. They also claimed to have done what would have been covered and they didn't even check that stuff as on the first form he brought out to me claimed all lights passed and it wasn't until I mentioned it suddenly another excuse. I would NEVER TRUST THEIR SERVICE DEPARTMENT AGAIN!!!! TOOK 2 HOURS FOR WORK THAT DIDNT GET DONE BUT ENDED UP PAYING MORE MONEY THAN AN ACTUAL OIL CHANGE WOULF OF COST. More
by smoats75
Employees Worked With
February 07, 2024
I was scheduled for a service appointment on a weekday for 9:00am. When I arrived at the service department, I was immediately informed that there would be a delay on getting my vehicle looked at. I asked for 9:00am. When I arrived at the service department, I was immediately informed that there would be a delay on getting my vehicle looked at. I asked the service attendant approximately how long it would be for my vehicle to get in for service. The attendant could not even give me a definitive time. I asked the attendant to consult with someone in the service department and ask that person if they had an approximate time frame of when they could look at my vehicle. The attendant did not acknowledge my request. The attendant stated that they there were many vehicles ahead of me. I asked the attendant: "why was I scheduled for this time slot". Another attendant who overheard the conversation who was very offensive and rude, very abruptly stated that that the completion of this service could possibly take until the end of the day (5:00pm). I decided to take my business elsewhere. It seems to me that the service attendants have no idea how to effectively communicate with customers and cannot properly schedule repairs. I would not recommend the service department to anyone and would not trust my vehicle in their hands. More
by jmm72563
Employees Worked With
February 07, 2024
Ralph has gone the extra mile for me, which I appreciate. He was very responsive to my concerns. He was very responsive to my concerns. More
by lmbcst
February 04, 2024
Awesomeness. Everyone is friendly and helpful. They make it easy to get anything done with my vehicle. Everyone is friendly and helpful. They make it easy to get anything done with my vehicle. More
by wolfish_one2004
February 02, 2024
Ralph took care of me and wanted to make sure that I was being taken care of properly and receiving all of the benefits available to me. being taken care of properly and receiving all of the benefits available to me. More
by rawlinsra
February 01, 2024
the sales staff is always courteous and helpful the service department is always able to schedule appointments at a convenient time that is convenient forme service department is always able to schedule appointments at a convenient time that is convenient forme More
by knt1289
January 30, 2024
The dealership is very knowledgeable clean well stocked and gave me a decent trade in value. I would like the staff to notify my insurance company the next time I purchase a vehicle. I had to call my insur and gave me a decent trade in value. I would like the staff to notify my insurance company the next time I purchase a vehicle. I had to call my insurance provider and ask them to call Diehl for information.Anyway overall very satisfied.Thank you sales staff and just wanted to say great job Corina Diehl for another awesome dealership.👏 More
by Randy
January 23, 2024
Josh Hamm helped me tremendously! Josh diligently searched and found a truck that fit my needs! 10/10 highly recommend Diehl and especially Josh Hamm Josh diligently searched and found a truck that fit my needs! 10/10 highly recommend Diehl and especially Josh Hamm More
by jnatale876
January 19, 2024
Great service repairs made in a very timely manner. Great customer service and great job keeping me updated on how the repairs were coming along. Great customer service and great job keeping me updated on how the repairs were coming along. More
by skhrtlnd
