Dickson City Hyundai

The Michaels and Vinny were great. They stayed late to show me around and fulfilled all of their promises. They stayed late to show me around and fulfilled all of their promises. More

My name is Marzinete Pilch. I have been a Hyundai customer since 2004. When I bought my new Santa Fe in 2004 and 2015, I purchased Tucson from the exact Hyundai in Dickson City. I have been a Hyundai customer since 2004. When I bought my new Santa Fe in 2004 and 2015, I purchased Tucson from the exact Hyundai in Dickson City. In May 2022, I went to Hyundai in Dickson City to check my Tucson due to a recall I had. I decided to go to the sales department and asked if there was a Palisade, and the salesman, Vinicius Santos, showed me the only vehicle available in the store. I liked it and decided to buy it. I asked what model it was, and he told me it was an average model because the basic one wasn't available in their store. I trusted the salesman; after all, I had already bought two cars from Hyundai and felt confident. During the negotiation, he told me that the car cost $44,015.00, and there was no MSRP paper on the car window, as was usual. I thought the price was high, but I trusted the seller because I've been a Hyundai customer for almost two decades. I wouldn't imagine Hyundai would use bad faith with a loyal customer like me. 2 months after purchasing my car, I went to clean it and found the MSRP paper from my car with a value of $36,815.00 hidden inside the car under the seat. I was super upset. I called the seller and questioned the car's value, but he never answered. At that moment, I went online and found that my car was the basic model, "Palisade SE AWD". To this day, I still feel like an idiot who trusted a salesperson who wasn't transparent with me, and neither was the manager present. I wonder: Why lie? Deceiving a customer to that extent. What sales technique is Hyundai using? I know this review doesn't make any difference to them because the sale has already been completed. But I believe I was not the only one to be deceived by Dickson City Hyundai. The bad character of this salesperson and the store is unbelievable that someone could do such a scam with a customer of two decades with excellent credit. I feel shaken, and when I think about this purchase, I can't even sleep. I thought I was making a good purchase. I'm a foster mother, and I bought this car to accommodate my foster children better. I was very innocent in trusting this seller, who had no ethics or descent. The Dickson City Hyundai store lost a great customer, which doesn't matter to them because they keep doing the same thing. I will never buy a car from you again, as I also warned several friends and family about the sales technique you use to deceive the buyer; you don't put the price of the car on the window as usual and then dictate its price absurd. I hope this review serves as a warning so people don't fall for this scam like I did. Very sad. My rating for the salesmen Vinicus Santos is 0. ​ More

they were good but the detailing was not dealership was good to work with but the derailing was bad good to work with but the derailing was bad More

The staff was friendly and helpful, the service on my car was completed quickly. I will return to Dickson City again. was completed quickly. I will return to Dickson City again. More

Bought 4 cars there and dealing with Mike and Anthony were great.. service department needs a little help were great.. service department needs a little help More

Great service team with a knowledgeable staff. The only negative is the wait time to actually get an appointment. I scheduled my appointment at the end of September and couldn't get one until ea The only negative is the wait time to actually get an appointment. I scheduled my appointment at the end of September and couldn't get one until early November. More

Friendly people and car was done in an hour I've bought cars there for the last 15 years cars there for the last 15 years More

Danny and Dustin were exceptional on getting my daughters car fixed. I drive all the way from hazleton to Dickson city compared to going to motor world. Both times car was there they got in in and out. car fixed. I drive all the way from hazleton to Dickson city compared to going to motor world. Both times car was there they got in in and out. More

Quickest I have ever bought a car. Fast service. Friendly staff. Everyone is extremely helpful and kind. Fast service. Friendly staff. Everyone is extremely helpful and kind. More

Disappointed they will not accept discharge paper's for military discount. Every other dealership in NE PA does. Blaise alexander, valley chevy, motor world, Jo Dan gmc buick to name a few. Buying car's military discount. Every other dealership in NE PA does. Blaise alexander, valley chevy, motor world, Jo Dan gmc buick to name a few. Buying car's for 45 year's and never had a problem until Dickson city Hyundai. If I wasn't in the military how did I get discharge paper's. Don't say it's a Hyundai requirement either, bought a Hyundai from Motor World and they accepted discharge paper's. More