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Dickson City Hyundai
Scranton, PA
2,868 Reviews
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Verified Customer
November 23, 2023
The Service Department could not provide the repairs guaranteed under warranty. Instead, the dealership recommended I simply keep driving my 2022 Hyundai Tuscan, which shook violently when I drove it, f guaranteed under warranty. Instead, the dealership recommended I simply keep driving my 2022 Hyundai Tuscan, which shook violently when I drove it, for over a month until they had an available appointment. When I took it to another mechanic, he recommended immediate repairs to prevent serious damage to the engine. What is the point of having a warranty if the dealer is unable to service the vehicle when it is needed? Would not recommend this dealership to my worst enemy. More
by mlaboy
Employees Worked With
Launi Kopa
November 17, 2023
Every single person that I dealt with directly was informative, friendly and extremely helpful. Greg especially did a fantastic job being relatable and funny, while also working with me to try and ge informative, friendly and extremely helpful. Greg especially did a fantastic job being relatable and funny, while also working with me to try and get me a deal that I was happy with, which I was. The team stayed late to get me in a car the same day I viewed it. Kyle kept everything light and fun while going through all the finishing touches with financing. I will be recommending this dealership to others, and looking forward to potentially buying another car here in the future. More
by Nfelter
Employees Worked With
Greg Bertholf, Robert Rundle, Kyle Castellano
November 16, 2023
My problem is the navigation system stopped working. First it 6 weeks to get an appointment. Not satisfactory. When they serviced it they hit a reset button put an address in and it worked. Apparently First it 6 weeks to get an appointment. Not satisfactory. When they serviced it they hit a reset button put an address in and it worked. Apparently they left it at that. I picked it up put in an address. Within 500 ft it stopped working. I returned after discussion they decided to order a new part. The next day they called and informed me that the part is on back order. I am an old man but though somewhat senile I know one should do a little research. If they did they would discover that the part had a history of failing. More
by mlrmurphy
Employees Worked With
Launi Kopa
