Dickson City Hyundai

Bought car that had nail in tire. They were supposed to fix it before we took the car home, but they didn’t, had to make multiple trips to the store to get it taken care of. At first, They were supposed to fix it before we took the car home, but they didn’t, had to make multiple trips to the store to get it taken care of. At first, they wanted to turn it into the road, hazard warranty, and charge behalf price, finally after my third attempt of trying to talk to the sales manager that I dealt with, I spoke to another sales manager, and he he agreed that it should’ve been taken care of before I took the car home, and they finally took care of the total cost. I don’t know why the representative in the service department could’ve just reached out to the manager to get it taken care of instead of having me stop at the store multiple times to finally talk to somebody to take care of it myself. More

Had a broken Gass cap door. Got the part ordered right away and in for an appointment to fix it within a few days. Got the part ordered right away and in for an appointment to fix it within a few days. More

The service was good, however, it takes a long time to get an appointment (5 to 6 weeks). get an appointment (5 to 6 weeks). More

Service did not take as long as I had anticipated. Got us out in under one hour. Got us out in under one hour. More

The Service Department could not provide the repairs guaranteed under warranty. Instead, the dealership recommended I simply keep driving my 2022 Hyundai Tuscan, which shook violently when I drove it, f guaranteed under warranty. Instead, the dealership recommended I simply keep driving my 2022 Hyundai Tuscan, which shook violently when I drove it, for over a month until they had an available appointment. When I took it to another mechanic, he recommended immediate repairs to prevent serious damage to the engine. What is the point of having a warranty if the dealer is unable to service the vehicle when it is needed? Would not recommend this dealership to my worst enemy. More

It was well done and fairly priced. Everyone was very kind. I will be returning soon. Everyone was very kind. I will be returning soon. More

Too high markup above MSRP. Need to explain price structure better and current deal s. Need to explain price structure better and current deal s. More

Experience was very good, Chris helped me with everything required. Everyone was super Friendly and helpful. required. Everyone was super Friendly and helpful. More

Every single person that I dealt with directly was informative, friendly and extremely helpful. Greg especially did a fantastic job being relatable and funny, while also working with me to try and ge informative, friendly and extremely helpful. Greg especially did a fantastic job being relatable and funny, while also working with me to try and get me a deal that I was happy with, which I was. The team stayed late to get me in a car the same day I viewed it. Kyle kept everything light and fun while going through all the finishing touches with financing. I will be recommending this dealership to others, and looking forward to potentially buying another car here in the future. More