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Dickson City Hyundai
Scranton, PA
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this dealership has offred no help what so ever. My daughter and son in law purchased a tiburon 2005 and had a clutch failure in 11.000 miles 14 months. This put the car out of its 12/12 warranty. They daughter and son in law purchased a tiburon 2005 and had a clutch failure in 11.000 miles 14 months. This put the car out of its 12/12 warranty. They claimed to have asked the rep for assistence and he said no. They at first wanted $800 to repair the car. then called and said they found a bad flywheel and all will be covered until they went to pick up the car then the dealer wanted over $800. after calling hyundai of america to complain that if the dealer stated the flywheel was the failing part then any damage that occured as a result of that failure should also be covered.Chritina at hyundia customer service did not have an answer to this question and called the dealer. She talked to nick who told her that the flywheel would not be turned into warranty but be a goodwill gesture from the dealer.this was the reason the clutch parts would not be covered. After a few weeks i got a hold of the warranty print out from hyundai warranty and there was the flywheel covered.Icalled hyundai to explain this warranty fraudand was told they didi not have any mechanical knowledge.Ialso learned that the dealer also claimed 5.0 hrs of labor to the warranty to replace the flywheel. they also charged me $288 to replace the clutch. The clutch has to be removed to replace the flywheel therefore the dealer charged the warranty and me to perform the same job. This dealer is a complete froud they steal from hyundai and fromt there customers. If this letter means anything i would like a refund of the $588 dollars i was ripped off you can e-mail me at loan33@aol.com More