Dickson City Hyundai

Wonderful Experience We had an amazing experience from start to finish. Joe was so welcoming and helped us so much. Anthony from the finance department was excellent as we We had an amazing experience from start to finish. Joe was so welcoming and helped us so much. Anthony from the finance department was excellent as well. We will definitely be back. More

2019 Hyundai Sonata The problem my wife and I have with our experience is three-fold. First, the time it took from when we agreed to purchase the vehicle until we met wi The problem my wife and I have with our experience is three-fold. First, the time it took from when we agreed to purchase the vehicle until we met with the business manager to sign the paperwork was nearly 90 minutes ... with no explanation. The salesman came back to his desk once about 45 minutes in with paperwork in his hand. He offered my wife a coffee. She accepted. They left. A minute later, my wife came back to the salesman's desk, but he didn't for another 45 minutes. Second, when we made our decision, we were told it was to $289 a month. We repeated it back twice. The salesman confirmed $289. When we met with the business manager, he said $289. Then, when it came time to sign the paperwork , it was $289.99. That's a $35 difference over the course of the lease. Money aside, it's the deception that irked us. We both said something to the business manager, but he said it was $289.99 and moved on to the next form without acknowledgement or apology. Finally, when it came to the mileage limitation, the business manager said it was 10,000 miles a year. We said the salesman repeatedly said it was 12,000, that 12,000 was the lowest Dickson City Hyundai offered. The business manager said it was 10,000 and quickly moved on to the next form. At 20 cents per mile (Hyundai's figure), that's another $400. Again, though, the deception and lack of acknowledgement made it so we won't be returning to that dealership for any future business. In hindsight, we should have walked away three times: 1. When we were left there to wait and wait and wait; 2. After the misrepresentation regarding the monthly payments; 3. After the misrepresentation regarding the mileage limit. Shame on us. But shame on Dickson City Hyundai for conducting business that way. It cost them future business with this family. P.S.: It was more than a decade earlier when we previously bought a car from Dickson City Hyundai. It was a smooth, honest process then. It is why in February, we made the 90-mile trip (one way) from our house. More

Sales staff were helpful as was Finance mgr. The dealership was helpful and accommodating, most especially as relates to financing. Car was not serviced and it was necessary to come back for same The dealership was helpful and accommodating, most especially as relates to financing. Car was not serviced and it was necessary to come back for same. Had to return 3 times as the correct amount of oil was not put into the engine. On the 3rd return to correct this issue, a tech with a background in BMWs diagnosed the problem which was that the previous tech had underfilled the engine with oil and that, in fact the engine was 2 quarts low. More

Overall very satisfied Fernanda in service welcomed me from the moment I walked in and was very professional the entire time. She constantly kept me updated on the status of Fernanda in service welcomed me from the moment I walked in and was very professional the entire time. She constantly kept me updated on the status of the parts being ordered and when the work was being done and even any hiccups along the way. There was not a time I wondered about the status of my vehicle. I'm delighted to have worked with such a great team with Fernanda leading the way on my particular visit. Highly recommended Hyundai of Dickson City. More

First oil change, very nice employes Personal experience. I can only give a short review because this was my first visit to the service dept. with my new car.i think my future visits will Personal experience. I can only give a short review because this was my first visit to the service dept. with my new car.i think my future visits will be just as good. More

Great service. As usual, stress free visit. Never have a problem from checking in to driving off the lot. We habe purchased seven vechicles and will keep coming back As usual, stress free visit. Never have a problem from checking in to driving off the lot. We habe purchased seven vechicles and will keep coming back! More

Outstanding Service. Courteous professional personnel. I quickly met with a smile asked for my name, explained what would be done on my car and asked if there was Service. Courteous professional personnel. I quickly met with a smile asked for my name, explained what would be done on my car and asked if there was anything thing else I needed done. They then escorted me to the the waiting area and told me it would take about an hour. Half an hour later I was told my car was done and ready to go. More

Caring & informed sales and finance professionals! Not knowing whether to go with a new car or upgrade do used SUV, sales and finance Associates were extremely knowledgeable and helpful in assisting m Not knowing whether to go with a new car or upgrade do used SUV, sales and finance Associates were extremely knowledgeable and helpful in assisting me in making the choice. My vehicle is everything I was looking for, and the finance department looked for and got me a much better deal than I expected! Overall a wonderful experience! Thank you Brant for your help in making the purchase a very positive experience and Mike for getting me a great finance rate! More

Good service Brandon was very friendly and explained all of my options. Gave a time frame for the work and had it done sooner. Also very clean waiting area and res Brandon was very friendly and explained all of my options. Gave a time frame for the work and had it done sooner. Also very clean waiting area and restrooms More

I was taken care of by a young lady by the name of Launi Pet I was taking care of by our young lady by the name of l a r u ni Petrylak , and she took the time to explain to me from start to finish what was goin I was taking care of by our young lady by the name of l a r u ni Petrylak , and she took the time to explain to me from start to finish what was going to go on with my vehicle. She is probably one of the best assets you have employed at Dickson City Hyundai. I will tell all my friends the have Hyundais sorry the person they need to speak down there too is this young lady.!!!!! Have a nice day .regards Richard T. Griffiths :-) :-) More