Dickson City Hyundai

Total rip off! Hello, On March 23, 2019 I called the Dickson City Hyundai to put a down payment via the telephone on a Blue Hyundai Accent Special. They took my Hello, On March 23, 2019 I called the Dickson City Hyundai to put a down payment via the telephone on a Blue Hyundai Accent Special. They took my down payment and I visited their showroom on March 25th to conclude the deal. Dickson City Hyundai had a promotion going on for $2000 above your turn in value and 1.9% interest rate. After most of the paperwork was completed I was informed that this particular special had ended, even though I told him I had seen it only last night on WYOU a local CBS channel. On March 26, 2019, I once again saw the promotion on the same CBS channel. 1) I was given $1200 for my trade in, a 2014 with high mileage. 2) I was given a 6.2% interest rate even though my credit is a "very good" 789. 3) The $200 deposit was never deducted from the sale price, I was given credit for $3500, for which I had written them a check. 4) In addition I mistakenly signed a maintenance contract for $3500 when I distinctly told him that I did not want any add on. I had been there for 3 hours for this transaction and I had already picked out my car before I got there so this was all paperwork, I do not know why it takes so long but after a full day of work I was exhausted by the time we were done. Today I went back to Dickson City Hyundai and asked to speak to the facility manager, a man by the name of Dean came out and we started to speak. Right away he stated that the ad was "up to" $2000, it did not say that on the ad, and I would have to qualify with very good credit score to get the 1.9% interest rate. I asked him 3 times and 3 times he said "very good". When I told him I had very good credit he said that it was not up to them but to the banks to decide what interest to charge. Needless to say I got angry because he was just dancing around with words and he told me to leave lower my voice or he was going to call the police. I left the facility and went home. This is my fourth Hyundai Accent and because of the misrepresentation and attitude of this dealership I am left angry and frustrated and these issues need to be resolved. More

Good service experience Everything went well. Just the mechanic left a Greene stain on door handle inside car. Car interior is beige so it is not coming out easy. Everything went well. Just the mechanic left a Greene stain on door handle inside car. Car interior is beige so it is not coming out easy. More

Extremely disappointed Very upset over the fact that I advised service of a transmission issue and they wanted to sell me some other service for the motor that has nothing t Very upset over the fact that I advised service of a transmission issue and they wanted to sell me some other service for the motor that has nothing to do with the transmission, even after I told them I know the difference between motor hesitation and transmission jerking and getting hot after being stuck in traffic , then I’m told this is common ?????? How can this be common for a 2017 vehicle . Your telling me I can’t take my vehicle on a long trip for fear of my transmission overheating, then I get home and google this problem and there is plenty of info that this is an issue with the transmission in these vehicles. I couldn’t be anymore disappointed in a brand new vehicle that I pay top dollar for . Plus the fact the service department has to be fully aware of these issues but yet try selling me $250 worth of services that have nothing at all to do with the transmission More

Great dealership Have purchased several vehicles from Mike (the Champ) and always have great satisfaction with him. Finance works hard to get you in the vehicle of y Have purchased several vehicles from Mike (the Champ) and always have great satisfaction with him. Finance works hard to get you in the vehicle of your choice. Would purchase again in the future. Would highly recommend this dealership. More

Excellent Service The employees there are easy to work with & are not pushy. They do whatever they can to get you into a car of your dreams no matter what your financia The employees there are easy to work with & are not pushy. They do whatever they can to get you into a car of your dreams no matter what your financial situation is. I would receive them to anyone I know & don't know. Go Dickson City Hyundai & John Johnson who was are sales guy he was totally 💯% awesome. I hope people go there for a car & if they do ask for John he's a great salesman. Mike Pace was also easy to work with & got us the loan we needed to buy our car we wanted. More

Service good, car bad the service dept. has been very nice to me and wants to help. but the car is not so good. This vehicle is not even close to the other two Hyundai I've the service dept. has been very nice to me and wants to help. but the car is not so good. This vehicle is not even close to the other two Hyundai I've owned. More

Exelent Good experience exellent costumer service every problem with my car was fix awesome people in the service area really a good job I expected to do a lo Good experience exellent costumer service every problem with my car was fix awesome people in the service area really a good job I expected to do a longer wait but evritin was in time ????? More

Service was excellent as always. All my concern s were taken care of in a timely manners. Very happy with customer service and price. So far I am very happy was excellent as always. All my concern s were taken care of in a timely manners. Very happy with customer service and price. So far I am very happy with your dealership! More

Fast hassle free they must be doing something right 3rd ti Go see them at Dickson city Hyundai you can’t go wrong fast friendly service was a nice place to come get a new Vehicle for the 3rd time Go see them at Dickson city Hyundai you can’t go wrong fast friendly service was a nice place to come get a new Vehicle for the 3rd time More

Exceptional Service Everyone is so friendly and helpful. Brandon was able to schedule my service in just a couple days to ensure I had new tires (a great deal) and an ins Everyone is so friendly and helpful. Brandon was able to schedule my service in just a couple days to ensure I had new tires (a great deal) and an inspection in time! More