Dickson City Hyundai

I purchased a Hyundai Tucson 2020 a few hours after I received a call because the vehicle is on recall I was not aware of it I would not have purchased it no one on your team made me aware of the recall. received a call because the vehicle is on recall I was not aware of it I would not have purchased it no one on your team made me aware of the recall. I feel like something like this should have been mentioned right when I was purchasing it that way I could have made a decision on whether I wanted to continue or not also I made an appointment once I got the phone call to get the recall fixed called the day before 2 to verify my employment and they told me the time but then when I went up at the time that they told me they said there was no record of my appointment and told me I would have to wait an additional 2 hours to get it fixed which set me back for other appointments I had during that day. Your Finance guy Mike didn't completely explain everything to me at time of purchase I later found out that I am paying much more interest then I would have rather. I feel like this dealership has very bad communication skills with their customers which makes for very poor professionalism. This will be the only car I ever purchase from this dealer ship and I will never recommend it to anyone. More

Vinny was a great salesmen. He answered all my questions and didn’t rush me. He gave me options when I wasn’t sure if I wanted to by a car or SUV! and didn’t rush me. He gave me options when I wasn’t sure if I wanted to by a car or SUV! More

I have been with Dickson City Hyundai for many many years and I absolutely love them Dennis and Anthony are a great team as well as the rest of the Hyundai family I am a very nervous person and they always m and I absolutely love them Dennis and Anthony are a great team as well as the rest of the Hyundai family I am a very nervous person and they always make me feel so comfortable and I can always go there a ask questions if I need to They are so helpful I would never go to anyone else for my automotive needs they have always gone the extra mile idk where all the negatives are coming from but you can’t make everyone happy and not everyone can trust them enough to put them in the right vehicles you have to be patient and work together nothing in this life has a wand we trusted them and now 10yrs later driving brand new cars Thank you!!!💞💕 More

Service is always excellent at DCH. Tom was very helpful. I had rain guards installed, weather tech mats installed, and an oil change on my 2020 Tucson. I was in and out in about 65 minutes. Grea helpful. I had rain guards installed, weather tech mats installed, and an oil change on my 2020 Tucson. I was in and out in about 65 minutes. Great service at a good price. This is the main reason I continue to buy a Hyundai and why I go to DHC. More

Vinicius made easy and was very present on every aspect, he is excellent and very polite plus I love the car very comfortable with all the safety future he is excellent and very polite plus I love the car very comfortable with all the safety future More

Great customer service from Dan! However, the wait time for the finance area was way too long. I was approved in 20 mins waited for 3 hours for financing manager. Granted they are very busy. for the finance area was way too long. I was approved in 20 mins waited for 3 hours for financing manager. Granted they are very busy. More

Dickson City Hyundai got me approved when no one else could. The experience was very professional and fast. This company is the best place to purchase you new dream car could. The experience was very professional and fast. This company is the best place to purchase you new dream car More

Went above and beyond to help me get in a vehicle I truly wanted. Amazing staff with amazing customer service. The process was smooth and I drove away in an awesome Tucson! wanted. Amazing staff with amazing customer service. The process was smooth and I drove away in an awesome Tucson! More

Loved how we were treated from the moment we stepped on site to when we left with our brand new 2020 Hyundai Tucson. Awesome service! site to when we left with our brand new 2020 Hyundai Tucson. Awesome service! More

While it is a shame they do not have loaner vehicles, they were able to accommodate us either way. If we knew a loaner was not an option, we wouldn’t have gone with a dealership over an hour away. they were able to accommodate us either way. If we knew a loaner was not an option, we wouldn’t have gone with a dealership over an hour away. More