
Dickson City Hyundai
Scranton, PA
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I took my car there for an inspection and oil change waited 4 hours when I had an 8 o’clock appointment and also the mechanic was sitting in my car with no mask on and he had mud all over my carpet and waited 4 hours when I had an 8 o’clock appointment and also the mechanic was sitting in my car with no mask on and he had mud all over my carpet and mud on my seats they didn’t lay nothing down to prevent it and when I called in to complain they did offer me to bring my car in for a detail cleaning but only had during the week did not offer weekends so I asked about A loaner because I need my car to get to work and I could drop it off and they told me that they didn’t have anything available that they were getting back in touch with me and I haven’t heard anything back from them very disappointed on how everything happened and I was treated. And I also like to point out when I bought my car back in July and everything I was told that I could wait six months and refinance my car so I can get a lower entrance in a better car payment and so I did wait the 6 months To call Lynn about refinancing the car and was told that you cannot do that for at least 18 months to two years and I said well that’s not what I was told when I bought the car from the sales person in the finance person so I felt like I was lied too just so they could make a sale so I was very disappointed when I found that out a few weeks ago right before I had to take my car in for an inspection so I was very unhappy about that also I’m not pretty sure if I would come back here and purchase another car. And when I talk to the finance person they had told me that the sales person has been told many times that you cannot refinance in six months so they’re still allowing the person to sell cars and still give false information to customers. More
Bought my first hyundai at this dealer, the sonata in 2009 new. Great service and after service. I recently bought a brand new 2021 Tuscon value from Jordan, he was very courteous and great in gettin 2009 new. Great service and after service. I recently bought a brand new 2021 Tuscon value from Jordan, he was very courteous and great in getting me into my new vehicle. Told him what my payment needed to be and he came thru for me. I'm so happy. My second brand new hyundai I have ever owned. Thanks again Jordan More
Vinny my salesman was fantastic. I came back to have certain features explained to me, and he took his time to explain. My friend will be looking for a new car and she will be dealing with Vinny beca certain features explained to me, and he took his time to explain. My friend will be looking for a new car and she will be dealing with Vinny because he has proved himself! I’m a very happy customer! More
Pleasant and very kind in helping my decision. I would reccomnend Dickson city Hyundai to many others. This was my first car purchase and you all helped make it a very nice experience reccomnend Dickson city Hyundai to many others. This was my first car purchase and you all helped make it a very nice experience More
Super helpful in helping us trade in our car for a new one with great warranties! Angie helped us find exactly what I wanted and explained the whole process to us perfectly. She even found items we forgot one with great warranties! Angie helped us find exactly what I wanted and explained the whole process to us perfectly. She even found items we forgot in the car and held them for us! More
I’ve been coming here for years for service on my vehicles. I usually never have any issues, Launi is the best service rep there, she is always friendly and helpful. vehicles. I usually never have any issues, Launi is the best service rep there, she is always friendly and helpful. More
Great deal made. Extremely helpful Really worked to get the number I wanted. Highly recommend him Took his time and wasn’t at all pushing the sale. the number I wanted. Highly recommend him Took his time and wasn’t at all pushing the sale. More
The service was wonderful.The only thing was that they The service was wonderful. The only thing was that they forgot to reset my maintenance light after they changed my oil. But they did reset it when I The service was wonderful. The only thing was that they forgot to reset my maintenance light after they changed my oil. But they did reset it when I went to get my light fixed More
Been coming here for years. Launi has always been super kind, helpful, and quick to respond when I need help. Billy is the tech who always works on my car and I've never had an issue. Would highly recommen kind, helpful, and quick to respond when I need help. Billy is the tech who always works on my car and I've never had an issue. Would highly recommend and will continue to come back for great service. More