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Dick's Hillsboro Hyundai
Hillsboro, OR
405 Reviews
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July 06, 2018
best ever Krysta Hanson is the best .she worked hard for us.THANK YOU TENNIS TOTTEN all so helped us..they helped us find a car newer then i would hope for.. TH Krysta Hanson is the best .she worked hard for us.THANK YOU TENNIS TOTTEN all so helped us..they helped us find a car newer then i would hope for.. THANK YOU. More
by car girl
Employees Worked With
Dennis Totten, Krysta Hanson
July 01, 2018
Can't rate Krysta high enough - gold stars AND DIAMONDS!! Krysta Hanson came through and gave me Gold Star customer service. She listened to my needs and found the perfect car for me with amazing speed and ef Krysta Hanson came through and gave me Gold Star customer service. She listened to my needs and found the perfect car for me with amazing speed and efficiency. I can't say enough for her courteous and professional handling is my sale. Thank you, Krysta, solely because of you I will be back for my next car! More
by Happy VW Tiggy owner
Employees Worked With
Krysta Hanson
June 19, 2018
Don't deal with Dennis Bought a vehicle here on May 8th, and today is June 19th and I am yet to receive the permanent license plates. The person who originally sold me m Bought a vehicle here on May 8th, and today is June 19th and I am yet to receive the permanent license plates. The person who originally sold me my vehicle, Krysta, was very helpful with getting me financed for my first vehicle from a dealership. I live in Washington state and bought the car basically over the phone without seeing it in person first. Agreed and gave verbal contract over the phone on May 8th and was told my car would be delivered the next day. The next morning, Krysta called me and told me that they were putting my car in for a new paint job so it would be a few more days. Finally on the 11th, 3 days after I signed the contract, the car was delivered to me. NO NEW PAINT and no explanation as to why they held my car for 3 days. Fast forward. Today is June 19th. I have been in contact with the dealership every two weeks as to where my license plates are. Per Dennis Totten, the lousy manager, they don't know where my plates are. I've had my Mom call for me because of my work schedule, and Dennis swears at her and threatens to hang up on her, saying that she is not a customer, but she is, cause she bought a vehicle from this dealership a week before I did. Dennis is very unprofessional. He tells us that we don't know what we are talking about and that we need to go to our local DMV and get a temporary registration which we can't get without the vehicle registration. He says that he has been in the business for 30 years so he knows what he is doing, and I don't. This is not how you treat customers. And Krysta, lying about having my car painted for me, this dealership can't be trusted to be honest. They will lie to you just to make a sale. More
by Tristen
Employees Worked With
Dennis Totten, Krysta Hanson
May 10, 2018
Buyer beware If your looking to get into a car with extended warranty and the shaft then this is where you go!, salesman Rick Miller was awesome the rest of the ex If your looking to get into a car with extended warranty and the shaft then this is where you go!, salesman Rick Miller was awesome the rest of the experience a disaster. They didn’t change title from trade in sold at auction and then towed which we are getting a 800 dollar bill every month even though they said they took care of it. And yes you will leave in a car which is low quality high price with the come back in a year and we will get you in something better for the 18000 I paid for a 12000 car one could only hope. Service is subpar and they wrecked my family members credit with every xxxxx dealership running credit several times with no deal dropped a 800 to 535. Crooks to say the least More
by Tommyecat
Employees Worked With
Richard Miller
April 29, 2018
Krysta is awesome!! I went to dicks Hyundai in Hillsboro after several other car lots either turned me down or offered me high mileage cars. Krysta Hanson secured my fina I went to dicks Hyundai in Hillsboro after several other car lots either turned me down or offered me high mileage cars. Krysta Hanson secured my financing over the phone before I even came in. She treated me great and made the process easy and fun. She got me a great car I could afford and a deal I could feel good about. I want to recommend Krysta to anyone looking for a great experience buying a car. This was my first experience financing an auto and she made the experience easy. Krysta at dicks auto group Hillsboro rocks!! More
by Pammylolly
Employees Worked With
Krysta Hanson
April 19, 2018
Fixed issues with vehicle First experience with Dick's, bought Ford F-150 from them on Monday the 9th. Less than 24 hours later the truck exhibited a squealing sound on start u First experience with Dick's, bought Ford F-150 from them on Monday the 9th. Less than 24 hours later the truck exhibited a squealing sound on start up so contacted my sales person about the issue on Wednesday when the squealing repeated its self. After a string of misunderstandings they diagnosed an issue the serpentine and A/C belts. Dick’s then stepped up and offered to fix the obvious maintenance oversite. I was super excited about this because it means they are a dealer I can trust in the future. More
by cherriges
Employees Worked With
Joseph Larson
April 15, 2018
BEST EXPERIENCE EVER BUYING A CAR!!!! Buying the right vehicle at YOUR PRICE can be stressful and even irritating. Dick's Hillsboro Hyundai makes buying a vehicle stress free and very plea Buying the right vehicle at YOUR PRICE can be stressful and even irritating. Dick's Hillsboro Hyundai makes buying a vehicle stress free and very pleasant! When KRYSTA HANSON (finance manager) called me to initially discuss what I'm looking for in a car, I was highly apprehensive. Within 90 minutes the purchase was made on MY TERMS!!!! I couldn't believe it!! I felt as if I'd just got one over on them. That's not all. Krysta shaved another grand off the total AFTER we had agreed on the price! She then had my car delivered to me, free of charge, all the way to my town in Washington (6.5 hour one-way trip). My new 7 year-old Acura was in EXCELLENT condition! The driver was so nice and respectful I insisted on treating him to some pie and coffee at a local restaurant where I painlessly singed the paperwork. Dick's Hillsboro Hyundai is my new and ONLY place to buy future vehicles. THANKS KRYSTA HANSON!!!!! More
by Randy A Bickel
Employees Worked With
Krysta Hanson
April 03, 2018
Excellent first time car buying experience Everyone involved in helping me purchase my car was excellent and made everything so incredibly easy. I did everything over the phone since I live in Everyone involved in helping me purchase my car was excellent and made everything so incredibly easy. I did everything over the phone since I live in Washington, and they delivered my car, were even early on the delivery time. They even reduced the price of the car to be able to include luxcare for the same price as the original car price. That was so incredibly nice of them. Next time I need a car I'd definitely going to them first. More
by chelseymc
Employees Worked With
Sam Guess, Krysta Hanson, Chris Hoyt
February 11, 2018
Awesome Customer Service I work in the customer service industry in Landscaping. From start to finish Chris Hoyt did an amazing job working for me, answering my questions and I work in the customer service industry in Landscaping. From start to finish Chris Hoyt did an amazing job working for me, answering my questions and getting me into the car that I wanted. Far exceeded my expectations, I will be a repeat customer with Dick's Hillsboro. Thank you Chris, they even delivered the car to me at work. Thank you! More
by tim r
Employees Worked With
Dennis Totten, Chris Hoyt
January 19, 2018
Great dealership experience Duane was our car salesman that helped us find a vehicle that met our needs. We came to this dealership after searching for a vehicle for over 7 days. Duane was our car salesman that helped us find a vehicle that met our needs. We came to this dealership after searching for a vehicle for over 7 days. We have never been treated so respectfully at a car dealership and we had been to several over the last 7 days. Duane was polite, courteous and did not try to sell us a vehicle that was over our budget. We are very stubborn, and knew what we wanted before we came into the dealership. We had picked out several vehicles to look at, when we got to this dealership we were told that some of the vehicles were at there other locations. Duane did not hesitate to take us as many times as we wanted to look at the other vehicles. He was very patient and very personable during the road trips to the other locations. He even offered to have the vehicle delivered to our home the next day so we did not have to drive all the way back to Hillsboro. We feel very fortunate to of been helped by Duane and we hope his customer services skills and his down to earth personality is not overlooked. We will never go to another car dealership and will pass along the great experience we had to our family and friends. We are walking away with a vehicle that made us very happy and Duane made this experience very easy and flawless. Good job Duane, you have earned customer's for life! Thank you for being so down to earth and not trying to hard sell us a vehicle. More
by Car dealership
Employees Worked With
Zach was also a huge help to us and was very friendly.
