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Dick's Hillsboro Honda

Hillsboro, OR

3.4
343 Reviews

750 Southwest Oak Street

Hillsboro, OR

97123

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Showing 343 reviews

March 28, 2019

Do not purchase a car at this dealership This dealership has antiquated means of filling out the sale agreements which leads to a lot of errors on their part. Their methods of convincing the More

by Myara
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael a sale managr, Anthony Pelpola
Apr 10, 2019 -

Dick's Hillsboro Honda responded

We’ve received your comments and are reviewing them with our team. Please contact us directly if you’d like to discuss your concerns further. Sincerely, Dick’s Hillsboro Honda team

November 13, 2018

James made it a great experiene! James Morton was a great saleman! For a young guy, he was very honest, respectful, courtious and very attentive to details. I went in to look at a o More

by Tbomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Morton
Nov 14, 2018 -

Dick's Hillsboro Honda responded

Thank you for the awesome feedback! You're right, James is a great salesman and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Enjoy your purchase! Best, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 735-7300

August 12, 2018

Great Service I just bought a car from Dick’s Hillsboro Honda and the service that I received was great! I was interested in a car they had listed online and had ca More

by Natnatmorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other
Aug 13, 2018 -

Dick's Hillsboro Honda responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 735-7300

May 06, 2018

Good salesman, and finance manager I had a good experience until I got to financing. As a costco buyer they were supposed to show me the dealer invoice and Costco price sheet. They did More

by Jdix
Recommend Dealer
No
Employees Worked With
Nick Tepea sales, Andrew Harmon, finance
May 21, 2018 -

Dick's Hillsboro Honda responded

I am happy to hear that your experience with our sales team was a good one. I am, however, disappointed to hear that you felt your time after that could have been better. We do everything we can to take care of our customers and provide them with the very best service. We also take customer’s comments and feedback very seriously. If you would please reach out to me, we can find a way to possibly remedy your situation. Please call me at (303) 578-6117 and I will look forward to hearing from you. - Roman Gelfand, General Manager

March 08, 2018

Good Service, bad service advisor I have had Alex numerous times for service on a couple of my cars. He forgets to inform you that there are issues with your car, can be rude and confr More

by pdxhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Schenbeck
Mar 08, 2018 -

Dick's Hillsboro Honda responded

I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. We encourage you to contact us at your earliest convenience so that we can address your concerns together and move forward in a positive direction. Your satisfaction is of the utmost importance. Sincerely, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401

January 28, 2018

Great People - Great Help My wife and I went into Dick's not to buy a car, but to check the CR-V out. A day later we left with exactly what we were looking for. We didn't know More

by snowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Fletcher, Andrew Cantwell
Feb 11, 2018 -

Dick's Hillsboro Honda responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Justin and Andrew are truly great assets to our team. Please let us know if we can help you with anything else!

January 14, 2018

Flexible and Amazing Service I worked with a sales rep over there named Rob and he was not only helpful but friendly. He made the trip down there extremely worth it. He made the e More

by Aylmer Tan
Recommend Dealer
Yes
Employees Worked With
Rob, Alex Rowe
Jan 16, 2018 -

Dick's Hillsboro Honda responded

Your kind words mean a lot to us, Aylmer. We appreciate your feedback and are happy to hear that Rob, Sean and Alex were able to meet your needs. At Dick's Hillsboro Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and quick as possible. We look forward to assisting you with your future sales and service needs. Best, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 735-7300

January 05, 2018

Excellent experience We really liked the calm and professional way in which we were treated as a first time car buyers. He made sure that we got to know the car very well More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pelpola
Jan 08, 2018 -

Dick's Hillsboro Honda responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Anthony assisted you in such a professional manner. Please feel free to contact us if you have any questions on your new vehicle. Best, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 735-7300

November 12, 2017

Good guy and good delaer When you go to the dealership, just ask for Anthony. He is professional, honest and knows his cars. I walked out with a car probably just because of h More

by Prateek Kumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pelpola
Nov 13, 2017 -

Dick's Hillsboro Honda responded

Prateek, thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle and put you behind the wheel of your car. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 735-7300

September 25, 2017

Very professional. I was looking for a fairly new used car. Saad Bennani was my sales person so I told him I wanted a Honda Civic but it couldn't be red, black or blue More

by dodi 1943
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennani, Saad
Sep 27, 2017 -

Dick's Hillsboro Honda responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you please feel free to come back and see us anytime! Take care. Sincerely, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 735-7300

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